Hi Team,
This is with reference to club Mahindra bill member ship 2824802 had asked them to cancel membership on 14 th of July 2022, after multiple reminder's and follow up they created a cancellation request 101-814 on 28 th of Nov mentioning refund will be provided with in 90days from cancellation of request, again after multiple reminder's thet have not provided refund and now they have created another cancellation request 103-909 club Mahindra is taking matter in round in round in circles and not providing refund .
Pls help to do needful against club Mahindra and advise them to refund amount instead of taking matter round in circles.
below pasting email chain.
From: Member Experience
Date: Wed, May 10, 2023 at 10:29 AM
Subject: Your Club Mahindra Membership
To: [protected]@gmail.com
Dear Sir,
Greetings from Club Mahindra!
We sincerely regret that we are unable to retain you as our valuable member.
With reference to the cancellation request of your Club Mahindra membership, we would like to acknowledge that your cancellation request is registered with us and Cancellation Request no is 101-814
Based on your discussion with me and your request for cancellation of membership, we are concerned that you have decided to opt out.
As per the membership rules, we would like to inform you that refund is in under process on the basis of refund calculation.
Assuring you best services always!
Regards
Mayur Bhujbal
From: Member Experience
Date: Wed, May 10, 2023 at 10:30 AM
Subject: Your Club Mahindra Membership
To: [protected]@gmail.com
Dear Sir,
Greetings from Club Mahindra!
We sincerely regret that we are unable to retain you as our valuable member.
With reference to the cancellation request of your Club Mahindra membership, we would like to acknowledge that your cancellation request is registered with us and Cancellation Request no is 103-909
Based on your discussion with me and your request for cancellation of membership, we are concerned that you have decided to opt out.
As per the membership rules, we would like to inform you that refund is in under process on the basis of refund calculation.
Assuring you best services always!
Regards
Mayur Bhujbal
Nitish Jain
11:16 AM (56 minutes ago)
to Nilesh_Rai, Member
Hi Mayur bhai.
Cancellation request 101-814 was already raised on 28 th of Nov 2022 it was being communicated refund will be provided with in 90 days now it's is more than 6 months still refund is not provided.also why another cancellation request 103-909 is opened when there is already old request is open .Pls explain why such unprofessional behaviour.why we are not following club Mahindra owned policy guide lines why we are harassing customers and not providing amount which they should get back on time
Pls reply and do the needful in refunding the money earliest.
Regards
Nitish
Was this information helpful?
Post your Comment