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Club Mahindra Holidays Complaints & Reviews

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Last updated Mar 30, 2024
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Club Mahindra Holidays
Customer Service Contacts

Club Mahindra Holidays Phone Numbers

Toll free
1860 210 1111
215
144
Phone
+91 44 3988 1000
85
69
+91 44 6695 3435
35
47
Fax
+91 44 3027 7778
+91 22 3368 4721

Club Mahindra Holidays Website

Club Mahindra Holidays Head Office Address

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India
600 002

Club Mahindra Holidays reviews & complaints page 6

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S
sharadrathod54
from Aurangabad, Maharashtra
Apr 4, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation and Refund my money

Website:WWW.CLUBMAHINDRA.COM

Dear Sir / Madam,

I wish to cancel my club mahindra membership for several reason below;

1. My availabe nights were collapsed without stay.

2.They refused to extend validity of complimentory despite knowing seroius death issue in my family.

3. They refused to book resort by saying that high up season and which is out my knowledge.

4. Biggest and main issue of service...
+9 photos
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Anand N K
Apr 4, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
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Executive didn't book the rooms

Address:Kerala

I booked 1BR room for 2days of vacation. Additionally requested the club mahindra advisor to book additional rooms on my behalf before 3months of my planned vacation. I was keep on checking with him and he assured booking and room availability. However just 3days prior to the vacation he replied that rooms are not available. I made all travel plans for my family including train and cab bookings. And at this point it is very difficult to find...
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Sunil Golani
Apr 3, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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Misuse of public money & trust

Address:Mount Road, Chennai – 600 002. Tamilnadu, India. +91 (044) 3988- 1000. +91 (044) 3027- 7778. Corporate Office.
Website:members.clubmahindra.com

1) We Purchased a Purple Club Mahindra in the year 1/12/2003 Membership ID 9504
2) The Purple Membership is supposed to be the highest priority membership being offered by the management of the Club Mahindra.
3) The membership sold was for 25 years, Confirming that we would be avail the resorts in the Peak Seasons. For 7 days every year for next 25 years.
4) The Annual Maintenance Charges(AMC) have been increasing every...
+6 photos
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cnsmr_shbhm
Apr 3, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
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GoZest Membership Cancellation

Address:Mumbai

I purchased the Club Mahindra's (ClubM) GoZest Membership (3 years) on 16-Dec-23 when Aniket Navale, from ClubM Mumbai office, visited my residence in Pune to explain the membership details. I had paid the full amount and I was given membership no. I was also told by him that if I change my mind I can also request for refund within 15 days of payment. After deep thought and realization that I purchased the membership in a hurry and it will...
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Ananthram PS
Apr 2, 2023
Apr 16, 2023
This thread was updated on Apr 16, 2023
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My booking experience and cancellation of membership - Case No : 02858885

Address:Bangalore
Website:members.clubmahindra.com

My whole idea of taking the club Mahindra membership is to get access to various resorts across India and have ease of booking my holidays by not spending hours in front of computer. Unfortunately, Club Mahindra’s overall experience is pathetic and making me more and more frustrated when I use it. This is not a one time experience, however this is every year problem.

On top of this, their on-call helpdesk is NOT ABLE to...
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A
Anil Kamat 001
Apr 2, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Holiday and RSV cancellation

Club Mahindra is no longer professionally run. Their, s is a greedy model based on getting maximum members and giving next to nothing in return. Customer and grievance services is appalling with standard template of reply.
They will charge membership fees, ASF annual maintenance and then food bills etc in resort. Any resort vouchers that are offered cannot be claimed and they ensure these lapse. Also if you cancel holiday and for some...
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Divyesh Baria
Mar 31, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Cancelation and refund

Address:Surat

My membership id. 3006804
Hey
I want to cancel my membership which i purchaed on 25th January 2023 . I mailed your team just two days after purchased my membership. customer support executive told me to wait for call back. after that i received a call but i didn't received your call because i was busy at that time. after that i didn't get any calls from your side. or any update.
Club mahindra office where i purchased...
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G
Gurumurthy@Mumbai
from Mumbai, Maharashtra
Mar 31, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trapping New Members and LAPSING exiting nights of OVER-BOOKED MEMBERS

Address:Mumbai

Gurumurthy Member ID 344441 Signed via Ex-Employee Rohit Vetal @ Vashi during the unfortunate time of January 2016

Booking Nights is a Nightmare in Club Mahindra. You have to book exactly four months before or you are gone...
For confirmed bookings: YOU WILL HAVE TO BE A FOOL LIKE --- Book holidays in Trivandrum in Heat Months of May and / or in January in Gangtok. What a waste.

The annual maintenance...
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Nidhi Paras Shah
Mar 30, 2023
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Refund of Rs. 1,12,187/- not released by club Mahindra.

Member ID - 3004042

Below points proves that we are being cheated by club Mahindra. Hence we request them to cancel our membership and refund of our membership amount of Rs. 1, 12, 187/-

Points are as under:-

1) We have paid total amount Rs. 1, 12, 187 but we have received invoice of just Rs. 25, 000/- . ( Copy is attached)

2) At the time of discussions, we have been offered membership...
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S
sauravnjainlsg
from Bhubaneshwar, Odisha
Mar 29, 2023
Mar 31, 2023
This thread was updated on Mar 31, 2023
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Membership fraud by misguiding information

Address:Station Road, Laslagaon - 422306. Dist-Nashik

I have taken membership with club mahindra holidays with membership id 2999065. One day mr. paresh shinde from palhal holidays have visited our office and mentioned all the details regarding the membership, other than that of asf. Which was later known that, he has made all the fake commitments and there was breach of contract. He also mentioned that he is from mahindra and did not mentioned about the palhal holidays, which was also not fair.br...
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A
Anita Suvarna
Mar 28, 2023
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Non refundable of part payment

Address:Mahindra Holidays & Resorts India Limited, No.942, 4th Floor, 9th Bldg., Solitaire Corporate park, Guru Hargovindji Marg, Andheri Ghatkopar Link Road,

I refer to my email messages of 16th and 20th February and 20th March, 2023 regarding cancellation/termination of my membership and regret to note that there is no written confirmation for the same.

Please note that on 13th January, 2023, I had taken the policy by making a part payment of Rs.35, 950/-. At that time, there was no proper guidance given to me regarding loss/damages of cancellation of membership. It was only explained...
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sumitgoel
from AHMEDABAD, Gujarat
Mar 28, 2023
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Promotional Voucher not received

My name is SUMIT GOEL and my mail ID is [protected]@gmail.com, this is to inform you that i received a call from your club mahindra holidays agency on Saturday 11 march 2023 and they informed me for some promotional event organised by your company on next day i.e. Sunday (12 march 2023) in THE PRESIDENT HOTEL IN AHMEDABAD. They also committed me to give a voucher for 2Nights 3 Days as a complimentary gift on my mail to attend their meeting...
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V
vikrant07
from Bikaner, Rajasthan
Mar 27, 2023
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Membership plan

Address:Chennai

I cancelled my club mahindra membership with in the given cooling period of 10 days but still the company employee saying that they will not redund the amount of 36781 ......
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A
Anand Subbu
Mar 25, 2023
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Cancellation and refund of ClubM15 membership

Address:Club Mahindra

Dear Sir/Madam,

I am very unhappy with the service and experience provided by CLub Mahindra and would like to withdraw our membership.

My family opted for a ClubM15 package which is of 15 years duration which works on a points basis. We opted for the "Premium" package which comes with 1200 points and a total price of 3, 70, 000.

We went ahead with a part downpayment and the rest through EMI.br...
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A
Anand Subbu
Mar 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wish to surrender Club 15 membership package

Address:Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai – 600 002 Tamilnadu, India

Dear Sir/Madam,

I am very unhappy with the service and experience provided by Club Mahindra and would like to withdraw our membership.

We opted for a ClubM15 package which is of 15 years duration which works on a points basis. We opted for the "Premium" package which comes with 1200 points and a total price of 3, 70, 000.

We went ahead with a part downpayment and the rest through EMI.
br...
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N
Narendran orthodontist123
from MADURAI, Tamil Nadu
Mar 25, 2023
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Regarding fraud and false promised for making new members

Address:Club mahindra holidays
Website:membership.clubmahindra.com/sem-in/LP/cmh25/?utm_source=Bing-md-search-brand-exact-cmh-generic-panindia-english&utm_medium=cpc&utm_campaign=cmh-brand-exact&utm_content=generic&utm_keyword=club

Dear sir/ madam,
I am Dr.N.Narendran from Madurai (Tamil nadu), India. I have got call from skoda showroom stating that I am eligible free gift voucher of 2nights and 3days stay in club mahindra resorts. As i went to the showrooom, they have showed me a 45min presentation regarding the club mahindra membershipa and resorts. I believed on the name of mahindra groups and I beleived the staff's promises. But the staffs have given full...
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Y
yatikhur2
from PANCHKULA, Haryana
Mar 24, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
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Refund of club mahindra bliss membership

I had taken bliss club membership vide membership no 2997151 the holiday starting february 2023 paying total of rs 79574 initial amount of rs 65333 + one emi 14243 .

1) the cancellation request was given on 20th february less than 1 month of the membership starting every product has 30 days look in period .Club mahindra though a very expensive product does'nt.

2 the sales guy never said asf shall kick in the...
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Dharshini Venkat
from Madurai, Tamil Nadu
Mar 20, 2023
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Holiday voucher redemption

I have a holiday voucher but Iam not able to redeem the voucher, is it some kind of fake?...
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BrajeshKumar123
from New Delhi, Delhi
Mar 18, 2023
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Cancelled our Holidays but didn't recredited yet

I am Club Mahindra Holidays member since 2007, didn't find worth taking this membership and spending so much money in one go and pay handsome ASF every year, will never recommend to anyone.

We used few holidays in the beginning but its difficult to make the plan for holidays according to their availability and their rules/regulation.

They have their own rules as per their convenient, recently I had booked for...
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Website:gozest.clubmahindra.com

11/1/2023
[protected]@mahindraholidays.com; [protected]@mahindraholidays.com

I booked the holidays in Feb for the Kerala and not able to cancel the trip as came to know my wife is in first trimester of pregnancy . She can't travel in the first trimester and i requested the company to reaccredit the nights on medical reason. After getting no response on mail from last 3 Months they are not ready to reaccredit the points...
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