Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
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1197
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
62
down
41

Phone:
Phone:
up
19
down
22

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1197
Pending
37
Resolved
985
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (99)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — still i didn't receive any membership kid or anything i paid rs.110000 [Resolved]

 Mohan Mani on Nov 8, 2017
I signed membership in 30.06.2017 they said membership cost is fixed and its not going to increase at any cost but after 2 emi i received email that my emi is increased due to tds.
Any time i try to book some room all resort all rooms are full so its totally waste of money and cheating people.
After i said i want to cancel my membership they wont care about it no one saying anything about cancellation.
I complaint via phone call and mail still no replay from club mahindra....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — unable to redeem 2n/3d free gift voucher as there is no vacancy [Resolved]

 Man_Jam on Nov 7, 2017
I got a call from club mahindra executive in oct '17 inviting me to attend a presentation and was promised complimentary 2n/3d stay at any club mahindra resort in india if i attended. I attended the presentation and was given a 2n/3d free gift voucher.

After going through the free gift voucher, i realized that it is valid at selected resorts and not all resorts. Also, validity of voucher is 6 months only and booking during certain dates (Peak season) are not allowed.

After registering on club mahindra website, when i tried to redeem the voucher, i found that i am unable...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra — just wanted to cancel my membership [Resolved]

 Shirishpandey on Nov 7, 2017
It’s around 4 months and i have paid more then 90000 thousands rs because u auto debit from my account, i requested ur staff to cancel my membership.

Should i have to take any legal action or any other option i have?
I m mentally harnessing by this company.

Guys i request u all,
Please don’t take club mahindra membership they are nothing more then a cheater, and fraud....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — free holiday voucher? where is it [Resolved]

 Shilz on Nov 7, 2017
We were called fr a meeting from club mahindra - the big cheats - to discuss about membership and on the phone we were promised a free stay voucher if we attended it. - regardless of whether we take membership or not. It’s been more than 2 weeks and there’s no sign of the voucher. We were actually contemplating taking a time share, but looking at this cheating attitude what is the guarantee that ull not cheat me of the “so called offers” after i take membership too?? Why did you guys waste our precious time and promise us something which you were not going to fulfil...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — commitment not full field [Resolved]

 Tarak Gajjar on Nov 7, 2017
Dear all, my self tarak gajjar with membership id 2768281. I am a new member to club mahindra holidays. I became member before 4 months. At the time of taking membership i had clearly informed my requirement of going on vacation in diwali holidays only as these is the only time when i have holidays... I have asked him to give membership accordingly. He informed me that red membership is perfect for your requirement. Fruther i asked him weather there are any other higher memebership than red... He said there is purple membership and in that there is only one extra benefit of having holidays in christmas...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — deduction of emi after one year from withdrawing of my membership [Resolved]

 Krishna0689 on Nov 7, 2017
I discontinued my membership with club mahindra holidays on january 2016. For couple of week club mahindra representatives were giving call to activate my membership again. I denied to them.

When i discontinued my membership, at the point of time they have send the closure mail. Due to their booking methodology and the way the handle their customer i then decided not to continue (I had already paid 98 thousands to them).

Today on 7th of november 2017, after a span of almost two years, they again deducted ₹ 8, 468 from my account. This is pure cheating from club mahindra....
Complaint comments  Read comments Complaint category Health & Beauty

Club Mahindra Holidays — unable to redeem voucher [Resolved]

 chiragrshah on Nov 3, 2017
I have attended promotional event by club mahindra at ahmedabad. After the promotional event, club mahindra offered gift voucher of 2 nights 3 days stay at any resort. But whenever i try to book the resort, i can not find a single room anywhere. How is it possible?
What is the point of giving non-redeemable voucher? I am very much frustrated with the experience....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — holiday package [Resolved]

 Sandykobe11 on Nov 3, 2017
Hi, I am Sandeep Kumar co member in Club Mahindra package with membership ID 2752394. Me and my brother Girish Kumar earlier had a Zest Mahindra holiday membership for which annual maintenance charges were not paid for 3 years and membership was not in use. The Club Mahindra team approached us and convinced us to convert the Zest package to Club package with additional charges. They transferred some part of the Zest amount which we had paid to Club package and we too accepted as it was attractive..They made us pay INR 40000 as down payment and converted the rest into EMI if 8700 for 36 months. We...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — unwelcoming gesture by club mahindra varca [Resolved]

 Ullas Esturi on Nov 2, 2017
I booked a two night stay in club mahindra varca, goa. I was hoping i get to explore goa during my stay, but i realised on the day of check in that hotel doesn’t welcome guests if they hire a taxi from a 3rd party apart from the hotel run taxi union. This is purely daylight taxi lobbying to lure the money from customers. I decided not to stay in the hotel and asked the hotel staff to cancel my reservation, but it looks like it hasn’t happened and i have been asked to pay 3000 rupees...
Complaint comments  Read comments Complaint category House, Apartment Rental

Club Mahindra Holidays — misbehave after cancellation of membership [Resolved]

 Aqeel Siddiqui on Nov 2, 2017
Dear sir i am aqeel siddiqui from nagpur. I was intrested in ur purple membership and show d intrest on ur internet site then someone call me and fix meeting vid ur sales executive. He shortly explain me regarding membership den ibtold him i vil think den call u bt he said dere s offer today give rs 20000 and block membership u can take after discussion vid family. I do same and give him payment through debit card. After one day i check d feed back on internet but dat was very negative so idecided to not take membership and share feedback vid ur sales executive via whatsapp. He said ve vil not return...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — club membership blue season

 Kaustubh Madhusudan Oak on Nov 2, 2017
Hello team,

This is really frustrating to write an email about one of the worst company i have delt with till now.

I had taken club mahindra membership (Blue) in oct 2015 and i had to move to australia in march 2016.

Till today i have not been able to utilise any of the offer received as joining bonus (So called)

I am regularly paying asf charges from last 2 yrs.

I am regularly paying club mahindra emi's till date.

I have no plans to come down to india in next 3-5 yrs and i am sure that i am wasting my money...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — club holiday [Resolved]

 jainrishabh on Nov 1, 2017
I am rishabh baid. My meber id : 2783899 product : 25 - white stu

After being member of club mahindra i personally feel that, club mahindra
People ignore you once there purpose is solved of you enrolling or
Upgrading. Once you pay them then they behave like who you are??

I have to go for holiday i in upcoming 5th to 8th december. I have been
Mailing and calling them for so many times but no reply or answering call
From them. I have called mr. Sidesh ([protected]) and mr. Omkar
([protected]) but has not received even a single call back....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra membership refund not done in 90 days window - feel cheated for rs. 27000 [Resolved]

 LeoStar99 on Nov 1, 2017
Dear club mahindra,
I have subscribe the membership around 150 days ago. After subscribing the membership next day i requested a refund which is very much in 90 day refund policy. I have also got the confirmation from your office that your money will be refunded within 90 days. I have email all the refund document with receipt and also hard copy mail via registed post to your chennai office and got the received signiture and confirmation.

After 150 days of daily follow-up with email and number of phone calls, visit to local office, all i got is "we will refund your money"...
Complaint comments  Read comments [1]Complaint category Other

Club Mahindra Holidays — promotional voucher [Resolved]

 giju1970 on Oct 31, 2017
I am v krishnakumar. I got continuous call from one mr. Rahul ([protected]) to attend the mahindra holidays promotional campaign held @ hotel hilton, chennai. They kept on giving pressure to attend with family and promised me the holiday free voucher. I attended the campaign with my wife on 15th oct 2017.in the campaign they gave pressure to buy the vacation for 25 years. We refused to buy. They were disappointed and did not give us the free voucher and when we asked for it, they told that it would be sent through email. When i called mr. Rahul, his number never picked up or he gave some excuses....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — real cheater [Resolved]

 Arti Thakkar on Oct 31, 2017
I attended whole presentation in june 2017 trying to book my holiday since september till date couldn't book.. Sometimes they tell to download app.. When i downloaded no continuous 2 nights stay was available in near distance.. And now they told don't download app book directly from our website.. Tried 1000 tomes but they are asking for member id.. We are not members... And customer care is always busy... Real mental torture and wastage of time... Pls don't attend presentation plsssss...
Complaint comments  Read comments Complaint category Business & Finances

Club Mahindra Holidays — wrong cancellation and no refund [Resolved]

 Amit Chitalia on Oct 30, 2017
We have club mahindra holidays membership since 1 august 2010, membership number 1664041.

We are extremely unhappy that my cancellation of my goa holiday was not updated at all and they are not giving refund to us despite it is their technical fault. We don't recommend at all to go. For this membership to anyone they are not at all supportive.

Pls help us having recredit of our days as well as discontinuing the membership.

Dr amit
[protected]...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — member ship no.2762478 refund of money against the cancellation of membership. [Resolved]

 krupalidn on Oct 30, 2017
Member ship no.2762478
I had complained for the same reason on 18th sep'17 on this page which has been marked as resolved but actually the issue is not yet resolved for me.
The club mahindra is denying the refund of my money which is not acceptable to me.
I have not used any facility and had requested for the cancellation before the completion of one month.
So my request to the company is to refund my full money or at least the amount after deducting their processing charges and other expenses if any....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — total fraud [Resolved]

 Balamurugan Karthikeyan on Oct 28, 2017
I have registered for a membership by mistake. Their sales guy is trained to cheat us by giving false information. Their free vouchers are a joke. They just don't work. Rooms are always full.

I have requested for a cancellation in one month after seeing the hopeless service. The sales guy tells you that he will give a full refund. Even after cancellation request mail has been sent they deduct emi. And slap clauses on you that they will only give you 60% of membership fees will be deducted. I'm sick and tired of following up with them for more than 2 months now.

Please...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — club membership (id 2764206) cancellation and refund of payment (rs.35, 700/-) made by me to club mahindra [Resolved]

 pramodrai73 on Oct 27, 2017
My fist complaint dated 25.06.2017 mailed to memberrelations@clubmahindra.com and thereafter series of communication area as below:
From: pramod rai
To: memberrelations@clubmahindra.com
Date: sun, jun 25, 2017 at 6:43 pm
Subject: club membership (Id 2764206) cancellation and refund of payment (Rs.35, 700/-) made by me to club mahindra
Mailed-by: gmail.com

Dear sir / madam,

On call from club mahindra to visit their vashi office situated at raghuleela mall and get free offer of 2 movie tickets, 2 night /3 days family stay accommodation...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund not processed despite several reminders. [Resolved]

 tyagiamit81 on Oct 27, 2017
I was sold the membership by the company on 29th december, 2016.
When i got the verification call, i came to know that some fake commitments were made to me while selling the membership. I immediately sent a mail to the company for the clarification on the same, but there was no response from their side. Everytime i had a conversation with the company, they took an appointment to meet me, but nobody came up to meet me for the clarification even once.
Finally, after a long follow up of six months, when i got fed up, i asked club mahindra to refund my money.

I got several...
Complaint comments  Read comments Complaint category Travel & Vacations

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