Membership number : 2983261
We attended a seminar on 29 june 2022 regarding membership. I made Rs 31, 125 down payment on the same day on the basis of what was explained to me. I was attended my Mr Shashank Mishra contact number [protected] and he told me by making down payment you will get 600 points credited in your account plus 6 nights complimentary for today's offer and you can use these nights within 2 years without paying any instalment. Your holidays will not be hold by the company. Then after 2 yrs i will again give you the same plan and give you new membership with your wife name and you can repeat the same procedure.
But 2 days later i called customer care and i cleared my doubt regarding not paying emi's and i was shocked that they said you wil not be able to book any holiday if you dont pay even a single emi. So much misguidance and misselling from your sales person.
Then i decided to cancel my membership and i came to knew that you can cancel membership within 10 days and you can get 100% refund. So just 2 days after taking membership i.e on 1 july 2022 i dropped email to [protected]@mahindraholidays.com to cance my membership and till date neither my membership has been cancelled nor i got refund. And when we call customer care they say cancellation department is different, you can just interact with them through email.
No solution at all. ITS TOTALLY A FRAUD AND MISSELLING.
KINDLY REFUND MY MONEY AT THE EARLIEST AND CALL ME.
Name : Saroor singla
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