Club Mahindra Holidays — refund not processed for almost 2 months

Address:Clover Park, 411014

I had paid token amount of ₹10, 000 on jun 16, 2019 towards red plan of mahindra holidays to block a particular customer offer available on that day. I did the booking with a confirmation from the sales agent nilesh that the same can be cancelled in 7 days time in case i choose to not go ahead with the membership. On june 19, 2019 itself i called nilesh and asked him to cancel. He said refund will come in 1 or 2 weeks time.
I have again started getting calls from club mahindra sales team pushing me for a membership. But refund of ₹10, 000 has not happened yet.
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2019
Club Mahindra Holidays Customer Care's response
Hi Bhavin, we are here to help. Please share your Membership ID and registered contact number with us via Facebook Inbox and our team will reach out to address this soon.
Aug 14, 2019
Updated by Bhavin Mody
I do not have membership ID as the down payment was not completed. Sharing my mobile number through Facebook Inbox.
Aug 14, 2019
Updated by Bhavin Mody
It's done. Please resolve and confirm.
Aug 18, 2019
Updated by Bhavin Mody
This is not resolved yet. I need refund with 3 months interest now. Plus cost of harassment.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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