[Resolved] Club Mahindra Holidays — refund not received against id 2738491 | |||
I have taken the membership of club mahindra in january 2017 at mussoorie, uttarakhand. My member id is 2738491. I am complaining about refund matter since many days but there is no looking forward yet. I paid a down payment as they asked for although belonging from a middle class family. I have not availed any facility of club mahindra till date.in this regard several emails to club mahindra and when we asked for refund, no reply since then. I need a solution as soon as possible. Was this information helpful? | |||
Aug 28, 2017 Complaint marked as Resolved Original Message-----
From: sd uniyal ([email protected])
Date: Wednesday, August 02, 2017 02:51 PM
To: Club Mahindra Holidays ([email protected])
Subject: Sub- Regarding refund of initial deposit against my club mahindra ID-2738491
Sir/Madam,
I had taken the club mahindra membership ID-2738491. I have requested several times to club mahindra for refund of my initial deposit ( Rs. 31, 160.00). My last e-mail (reminder-2) send to your department on 10.06.2017 for refund of my initial deposit and in this regard your response through e-mail on dated 15.06.2017 was received that my initial deposit will be refunded within 25 working days, but no refund has been received till date. It means Club Mahindra has not taken necessary action on my request. Only assurance given to me that my money will be refunded within few working days. I am surprised that how much time required for process of refund (as per your responding e-mails refund time= Ist 60days +IInd 20days +IIIrd 30 days and last 25 days). I have not availed any facilities of club Mahindra. Presently I am facing financial problem. It is very unfortunately inform to your department that their working style depend only business conversation based. Once again I am requesting to you please solve the matter about my refunds. This is my last request to club Mahindra that my initial deposit will be refunded within 7 days otherwise .
Thanks
S.D.Uniyal
Tehri Garhwal (Uttarakhand) Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Aug 28, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, While we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same. Warm Regards, Club Mahindra Team | |||
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