[Resolved] Club Mahindra Holidays — Refund of down payment for membership Id 2740334

Nik_ihm

Address:	Chennai, Tamil Nadu, 135001
Website:	Www.clubmahindra.com

I put a request to cancel my membership for club Mahindra next day I applied for the same. Still they deducted an amount of 1412 United Arab Emirates Dhiram from my credit card and on 23rd Jan 2017 sent me a membership Id. I have written several email to member.[protected]@clubmahindra.com, but your staff is too lazy to reply to any. Please suggest what to do and when would my money be refunded. Thanks

Was this information helpful?

No (0)

Yes (0)

May 16, 2017

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

Warm Regards,
Club Mahindra Team

Feb 07, 2017

Updated by Nik_ihm I need a solution to my problem asap, nobody is bothered after deducting money from customers. When you were so quick to deduct money what is taking this much time to refund our money

Verified Support

Feb 08, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

Our team tried connecting with you but couldn’t get through. Request you to share your convenient time for our team to get in touch with you.

Warm Regards,
Club Mahindra Team

Feb 08, 2017

Updated by Nik_ihm I had a word with one of your team members Jenifer. Please stop putting the wrong reply and feedback.i did talk to jennifer. I don't know why the full team of Club Mahindra is a lier. Thanks

Feb 21, 2017

Updated by Nik_ihm Hi Jenifer, I thought you would be the one following up my request, lately I received a mail from one of your club Mahindra staff Aravindan. As per Aravindan it will take 45 working days to refund my money, now I want to know why it will take this much time to refund my money, 45 working days is almost 2 months including Saturday and Sunday. We are not in the age of telegrams now, every thing is connected electronically very well, when your chennai office can charge my UAE credit card in one day why are you taking 45 WORKING DAYS to refund.

Mar 01, 2017

Updated by Nik_ihm I got the money refunded in my bank account today. Thanks for your efforts and follow up Aravindan