[Resolved] Club Mahindra Holidays — Refund of down payment not got | |||||
The RM came from club mahindra and showed me the demo in month of Feb 2017 and comitted to arrange a 5 days complimentary stay in Puduchery (pondy) and i decided to enroll for the membership. he said i have to make payment of down payment immediately. i asked for a day to decide they said it doesnt happen like that. but insisted and at midnight he was calling me for my credit card details. and after sharing my card details and paying the down payment of 34700 they sent me the membership ID. after that i asked RM to block the rooms as committed. he said he'll block the rooms and i have to pay three EMIs together to get the rooms booked/blocked. i agreed. after that when i try contacting him he doesnt take the call and respond to my sms. i send a mail to him and his manager but no response. his manager had sopken to me at time to taking memebership talking bigs words to convince me to take the membership. now no response from him at all. i raised a request with the member relation and they too dont repond. please do the needful to refun my down payment. Was this information helpful? | |||||
May 20, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Jun 08, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We wish to inform you that our team has got in touch with you and will provide you with an update within 3 working days. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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