[Resolved]  Club Mahindra Holidays — Refund of paid membership fee

Ou are repeatedly doing the easiest thing, given that you had the preclauses on your side.

Don't seem to understand the plight of the customer, I had not used the services, I had not got a fair opportunity to use it, haven't received a fair response to the request for booking made before I decided to quit. Then what is the point in showing the clauses etc.

I know there is a deviation in the clause as much as your promise to serve the customer upto satisfaction and expected levels.

Then isn't it a fair expectation to get the refund settled on time.
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Aug 19, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We apologize for the inconvenience caused and are keen on connecting with you. Request you to share your contact details with us at our Facebook page via an inbox message and our team will assist you.

Warm Regards,
Club Mahindra Team
Verified Support
Apr 22, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We are awaiting your contact details. Please share the same on our Facebook page via an inbox message for our team to connect with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

I had already sent several mails on this subject and received calls without any effort for resolution.

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