[Resolved]  Club Mahindra Holidays — Refunding the downpayment i gave for membership

Address:Lucknow, Uttar Pradesh, 211001
Website:www.clubmahindraholidays.com

Sir,
This is to request you that. I had taken the membership of club mahindra holidays. Under pressure of agent of company. I have opted for emi mode for the payment of the membership money. The emi will continue for next 4 years, but my husband is getting retired in 2 years. So i can't afford to pay the emi. I have played the down payment of rs. 26560 to the company. I am requesting the company by their customer care to refund my money back since 4 months but they are continuously trying to harass me by saying that none of your money will be refunded back. And they are saying if you want your money back then u have to firstly deposit 50% of membership amount, which is about 2, 50, 000, it is very large amount and i am unable to pay it at such a age. And it is clearly mentioned in their rule book that if a member doesn't uses any service his money will be refunded back, i haven't used any service. They are trying to financially and mentally harass me at such a old age, so kindly help me.
Looking forward with consumer complaints to help me to get my money back. Waiting for your quick reply and action
Thank you
Mrs. Meenakshi gupta
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Oct 17, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2016
Club Mahindra Holidays Customer Care's response
Dear Madam,

We apologise for the inconvenience caused and would like to connect with you regarding the matters you've highlighted. Please share your contact details on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Sep 12, 2016
Club Mahindra Holidays Customer Care's response
Dear Madam,

We await your response. Request you to share your contact details on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Sep 16, 2016
Club Mahindra Holidays Customer Care's response
Dear Madam,

We're awaiting your response. Request you to share your contact details on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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