[Resolved] Club Mahindra Holidays — Regarding promise of free gift coupons

PurviAbhinav

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302016

We received a call on 27th regarding we winning a free holiday package and movie ticket from Jaipur Crystal Palm office.
Our intention to visit the office was to receive the price and also to take membership.
The way we were treated when we said we will revert back on membership confirmation the other day after consulting with family they had become very rude.It was highly disappointing being treated like this .
We were not given the vouchers as promised inspite of hearing the entire presentation.This sounded very unprofessional.
This is not expected from a reputed company like Club Mahindra.

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Feb 12, 2017

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Jan 03, 2017

Updated by PurviAbhinav No revert with regrads to our complaints yet

Verified Support

Jan 03, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

We apologize for your experience and would like to connect with you regarding the matters you have highlighted. Please share your contact details with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team

Verified Support

Jan 06, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

We await your response. Please share your contact details with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team

Verified Support

Jan 09, 2017

Club Mahindra Holidays Customer Care's response Dear Sir/Madam,

We are awaiting your response. Please share your contact details with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team