Club Mahindra Holidays — Request for cancellation of club mahindra membership - member id 2937911

Dear Club Mahindra Customer Support,

I hope this email finds you well. I am writing to request the cancellation of my Club Mahindra membership under the name Rajesh Chandrabroose, with the Member ID 2937911.

Upon reviewing the terms and conditions of the membership, I was not made aware of the annual subscription fee, which I find to be significantly higher than I initially anticipated. Considering the cost and my current circumstances, I regret to inform you that I do not find the membership to be worth the plans offered.

I kindly request your assistance in processing the cancellation of my Club Mahindra membership effective immediately. I understand that there might be certain procedures or formalities to be followed for the cancellation process, and I am prepared to cooperate accordingly.
Please provide me with the necessary information and steps I need to take to complete the cancellation process. I would appreciate it if you could confirm the cancellation in writing once it has been processed.

Thank you for your prompt attention to this matter. I hope for a swift and hassle-free resolution to ensure the cancellation of my Club Mahindra membership. Should you require any further information from my end, please do not hesitate to contact me at [your contact information].

Looking forward to your response.

Sincerely,

Rajesh Chandrabroose

Member ID: 2937911
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2023
Club Mahindra Holidays Customer Care's response
We understand your concern and have shared it with our team, Rajesh. Please be assured that they will reach out soon.
Aug 24, 2023
Updated by Rajesh chandrabroose
Your team called me and the answer is not acceptable all all
Dear Mr. Chandrabroose,

Greetings from Club Mahindra!

This is with reference to your mail dated 6-MAR-2023 regarding cancellation of your Membership number 2937911. We would like to discuss about your request. Please let us know a convenient date and time for the same.

Please note membership document contains the required information about cancellation of Club Mahindra membership. We would like to draw your attention to clause 8.1 & 8.2 of the
membership Terms & Conditions which states that,

� 60% of the total membership cost is towards Admission Fees which is non-refundable.

� The refund is applicable in the remaining paid amount on proportional basis post deducting - holidays taken and other gifts availed.

Based on these clauses we have calculated your refund amount and the details are mentioned in the attachment.

Cancellation of your membership wouldn`t be the best solution and definitely not in the best interest of both o[censored]s. You will stand to lose a substantial amount; hence we request you to reconsider your decision. We would not like to lose a valuable member like you.

Warm Regards,

Kunal Rawal
Member Experience Management

Download the Club Mahindra Mobile App from Play store/App store and book your next holiday through it as well as experience a host of exciting offers and features regarding your membership. You may also log in to our website http://members.clubmahindra.com and explore multiple offers and experience options available on it.

Refund Calculation
Sr # Details Value (INR)
1 Membership Cost 1, 89, 576.27
2 Membership Tenure 10
3 Holiday Start date 1-Mar-21
4 Date of Cancellation Request 6-Mar-23
5 No of years from HSD till current date 3
6 Principal Paid till date in Rupees 1, 71, 777.91
Deductions in Rs:
7 60% non refundable Admission Fees 113745.76
8 Pro rated Entitlement Fees 22749.15
9 Cost of RCI enrollment (2 years) 9999
10 Cost of Special offer nights Consumed 0
11 ASF Outstanding 32, 117.00
12 Value of RCV Consumed 0
13 Cost of White Goods Delivered /Payment Discount 21, 000.00
14 Service Tax Paid (Arrears to Pay) 0
15. Total of 7 to 14 Total Deductions 199610.91
16. Difference of 6 - 15 Refund Amount -27833
Refund Applicable 0
Aug 30, 2023
Updated by Rajesh chandrabroose
lub Mahindra is often criticized as one of the biggest scams. It is advisable to carefully calculate and consider all aspects before enrolling for membership, as some people feel trapped once they enter and find it difficult to get a refund, even for a single rupee.
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