[Resolved] Club Mahindra Holidays — Request refund of full/partial amount paid towards club mahindra membership | |||||
The total amount i have paid towards club mahindra 10 year membership is 1, 19, 409/- rs. which includes down payment of 36, 750/- rs, and 13, 243/- rs towards annual subscription fees and an emi of 17, 354/- rs for a period four months. I sent out an email on 2/10/2016 to [protected]@clubmahindra.com seeking cancelation of my membership as i wanted to cancel my membership due to various reasons. i didn't receive prompt response with the refund details for three months and it is yesterday that i received a mail with the following message. "we sincerely regret that we are unable to retain you as our valuable member. however further to the cancellation request raised by you on 05/10/2016, we would like to inform you that we have raised the cancellation request and all the future emis are void and cancelled. As mentioned to you during our discussion, we would like to re-instate that your membership cancellation would not be eligible for a refund (refer clause 8.1 & 8.2) and the amount paid by you against the same rests non-refundable." I expect full/partial refund of the amount that i have paid so far as i haven't received any services from club mahindra. Ps: i can provide more details about why i wanted to cancel the membership, if that really matters in this context. Was this information helpful? | |||||
Feb 3, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your details with us and our team will get in touch with you. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Are you kidding? While I am already expressing my dissatisfaction here about not refunding even a single rupee after membership cancellation, you guys deducted one more EMI for the month of January. Is this a joke or what?
Our team is looking into your concerns and will provide you with an update. Appreciate your patience in the interim.
Warm Regards,
Club Mahindra Team