[Resolved] Club Mahindra Holidays — request to take the decision about refund my deposited money

radha12

from Delhi, Delhi

Address:

Shahjahanpur, Uttar Pradesh, 242001

On dated,
01.04.18 I have joined club mahindra

05.04.18 I have discussed to Mr Kundan Singh about membership ID, Kundan says -about 40 days is the time period for membership ID.

04.05.18 Again I whatsapp to Mr Kundan for the same matter, Kundan No reply.

15.05.18 I have received membership ID, But from the kit my mobile number is wrong, So I can't registered my login.
( from day one to 15.05.18 no call is come from your side(clubmahindra)

I have so many time called for rectification of mobile number to your officer Mr.Kundan, Mr. Rohit, Mr. Pathak, and also your Lucknow branch [protected] and [protected], [protected], [protected], I have no found any responce.

24.05.18 I mailled to [protected]@clubmahindra.com, reply from your side - please send mail to registered id

25.06.18 againe same matter

26.06.18 A phone call receive then I know my Email id is also wrong filled in your records ( mobile number and email id both were incorrect by your mistake, although at the time of enrolled I filled correct)
So I can't complaint to registered email id.

09.06.18 Mr. Sachin Pathak cooperate and rectify my mobile number and email id.

14.06.18 I have complaint to memberrelation @clubmahindra.com

(From 01.04.18 to 08.06.18 so long time consume for only rectification of mobile number and email.id, which was your officer's mistake)

NOW I WANT TO REFUND MY DEPOSITED MONEY SO MANY REASON

1:- If you deposit ten percent down payment, you are eligible to visit our club mahindra any point, then you pay rest amount in EMI.
(at the time of tour you will not pay any charge ie transportation charges, fooding, local trevelling etc.).These are all wrong.

2:- Your officer don't tells us about annual maintenance charges which are not affordable by me.
3:- All so many wrong commitment (or hidden) I want to refund my deposited money.

So I want to request you please do the needful action for the same.

Thanks & Regards,

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Jul 31, 2018

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Club Mahindra Holidays Customer Care's response We sincerely regret the experience, Radha. Kindly share your membership ID and registered contact details with us via Facebook Inbox, we'll have our Member Experience team connect with you regarding this.