[Resolved]  Club Mahindra Holidays — Requested for cancellation of membership on 22nd december in free lock period but no response

Address:Mumbai City, Maharashtra, 411057
Website:clubmahindraholidays

I took a membership on 17 of December but later Requested for cancellation of club mahindra membership on 22nd december in free lock period . It was mentioned in the document that if you cancel the membership in free lock period(i.e within 10 days of membership registeration), you will get you booking amount refund approximately in 1 month . Now 1 month is already passed and even after multiple follow up not refunded the booking amount.
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Mar 11, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2017
Club Mahindra Holidays Customer Care's response
Dear Madam,

We sincerely apologise for the inconvenience you have faced and we would like to connect with you regarding the matters you have highlighted. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Feb 04, 2017
Club Mahindra Holidays Customer Care's response
Dear Madam,

We are awaiting your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Feb 07, 2017
Club Mahindra Holidays Customer Care's response
Dear Madam,

We await your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Cancellation policy is not proper. No proper feedback even after sending mails within 4 days of signing and advance payment.

They are not bothered to give clear picture. I read a review after signing.

Friends, please don't go for this.

Uday
[protected]
Club Mahindra Holidays Customer Care's response, Feb 1, 2017
Verified Support
Dear Sir,

We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your contact number with us and our team will get in touch with you.

Warm Regards,
Club Mahindra Team

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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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