[Resolved]  Club Mahindra Holidays — selling holiday package with wrong information

Address:Mumbai City, Maharashtra, 400015

This is in regarding the membership sold by the club mahindra sales person mr. Subhash shirke calling at st. Regius hotel on invitation and trying to show the full cooperation for all service and now they are not at all responding the call for any information neither to the messages.

Mr. Subhash shirke and his team clearly explained to our family of four that you have to pay total 6 emi and enjoy the gift holidays of 5 night 6 days + complimentary of 2 night 3 days if you are satisfied with our services and resorts you continue with the membership to enjoy the holidays of 6 night 7 days.
We accepted the offer and the mahindra team withdrawn 3 emi on the spot i. E. Date 09/07/2018 rs.20000+rs.4000 + rs.12830 = total
09/07/2018 rs.32907.+ 3 emi in advance
09/08/2018 rs.10, 669 4rd emi
11/09/2018 rs 10, 669 5th emi
15/11/2018 rs 10, 669 6th emi

Now we want to book the holidays after the board exams of our children the sales team people call us and tell us to continue with your emi or you can't book the holidays.
And the sales team members mr. Subhas shirke and his team are not attending the call, not receiving the call, and not replying too.
We are very very disappointed witb there services and club mahindra holidays.
We further don't want to go we with this membership and we all request to refund our money paid for club mahibdra.
Hope you do the needful at your earliest
From
Amey sanjay nevge.
Membership number.2828149
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Jan 28, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2018
Club Mahindra Holidays Customer Care's response
Hi Amey, we sincerely regret to know about the trouble you've faced. We have noted your Membership ID and already shared it with our team. Please allow us some time while they look into this and get in touch to assist you.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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