[Resolved] Club Mahindra Holidays — Sold policy on false claims | delay in cancellation | no refunds

HarmeetSinghbh

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu
Website:	www.clubmahindra.com

Hello Team,

As I haven't heard anything from you since two weeks now on my request, I would like to terminate my membership, and request you to refund the amount that I have paid till date.

I have gone through a lot of mental frustration by continuously calling in vain your sales representative Manishchandra Sinha with no proper walkthroughs.

I have been sold the membership on false claims by Manishchandra Sinha by stating that I can suspend the monthly emi(s) and can re-continue later in the future.

Please cancel my membership, and make sure no further EMI(s) get debited from my account from now onwards.

As I have not taken any of your services till date, help me with the refund policy and time lines.

Details:-

Member ID 2737333
Membership in the Name of Harmeet Jasbir Singh

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May 26, 2017

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

Club Mahindra Holidays Customer Care's response Dear Sir,

We have noted your concerns on other platform as well. We have forwarded your details to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team

Apr 26, 2017

Updated by HarmeetSinghbh Hello team,

I have been told that I will get a call today at 4.30.
Till now, No one has called.

When can I expect my concerns to be addressed?

Regards,
Harmeet