Club Mahindra Holidays — termination of cm membership and refund my initial amount

I have taken your membership on 17 dec 2017 and paid 37k for that. After that i requested our rm to reserve our hotel booking for srilanka for feb 2018 for that he said yes. I also agreed to pay three installments in one go so that we can go ahead with our bookings. I followed up with out rm multiple times and he dint have all the details about the properties, how to book, whether we can book or not. Every time he gave some # reasons and after 8-9 days he said we cannot book for that property. Then we said pls cancel our membership and we want the refund. He said we will get that in sometime and also said u will receive call from club mahindra. Pls make sure that you refund my 37k and i dont want to continue my membership further.

I have got calls regarding this but no solution yet. Everytime the speaker said that he/she will call me again after having this sorted with management but then they never called back

Membership id - 2793971
Rm name - sudhanshu mishra