[Resolved] Club Mahindra Holidays — Unable to transfer the membership and unable to book | |||||
I got the red studio membership in 2014, upgrading my Zest membership and paying more than 3.5L, apart from Zest membership's 1L which already payed. I never able to book any room here to my choice. I decided now to sell the membership to someone. I wrote a mail to the Member Relations asking the process to transfer the membership. They suggested me to pay the ASF charges and can transfer the membership. I have paid ASF charges for 4 years for 55000 which I have not used a single day any rooms. I have visited the branch office in Chennai with the buyer.To my surprise, these guys changed the rules abruptly it seems that I should wait for 5 years to transfer the membership. But while I got the membership, it was mentioned only 2 years and I was never informed about this 5 years. Now, they are not allowing me to transfer the membership because they changed the rules for 5 years. This seems clearly a tactic to stop people from selling. I am disappointed with the Club Mahindra response. Please someone suggest me how this Issue can be resolved and what is the legal remedy there I can pursue to get the full money with Interest. Was this information helpful? | |||||
Aug 17, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jul 08, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you. Warm Regards, Club Mahindra Team Verified Support Jul 11, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you. Warm Regards, Club Mahindra Team Verified Support Jul 14, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you. Warm Regards, Club Mahindra Team Verified Support Jul 17, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We have not been able to connect with you regarding the concerns/issues highlighted by you. If you wish to connect with us, kindly write to us at [protected]@clubmahindra.com and we will be happy to assist you. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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