The process of booking on Club Mahindra site has a flaw requesting that the flaw is fixed. Please see below for a description
If one tries to make a multiple nights booking, say a 3 nights booking e.g. booking dates 22-24 Dec 2021 and if 22nd & 24th is available but 23rd is wait listed. In this example the entire booking 22-24 th Feb is waitlisted. However, 22nd and 24th is not blocked. What happens in such process is that if someone else tries to book 22nd or 24th the booking is given away as this is not blocked and later if 23rd becomes available my booking still stays wait listed because now 22 and or 24th is gone!! This doesn't seem the right way. This happened to me in Dec 2021 and was very disappointing. Although 23rd became available on the 19th Dec (3 days before my holiday was to start) my booking did not get confirmed as 22nd and 24th was taken away.
From members perspective this is just not acceptable! PLEASE CHANGE THIS UNFAIR METHOD! I think I should be compensated for such bad policies of Club Mahindra Sorry to say that even the response from the Club Mahindra team has been - It is what it is ! Feeling of helplessness rather than great holidays! Was this information helpful? |
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