[Resolved]  Club Mahindra Holidays — Unjustified deduction of holidays cancelled due to Coronavirus Pandemic

Address:

Chennai

In the month of March 2020, I had to cancell my booking twice (one at Ashtamudi and one at Puducherry) with club mahindra due to fear of Corona Virus. Club Mahindra had deducted 50% of my booking days since cancellation was done just one week before the commencement of the check-in date as per the company policy. I am a 63 years old and I was feared for my life due to corona virus pandemic at that point of time. Hence, my cancellation of bookings had happened under extraordinary circumstances. Hence, it is not justified 50% deduction of booking holidays. Requesting to credit the deducted holidays