[Resolved] Club Mahindra Holidays — Unscrupulous ways of booking holidays | |||||
I am a member of club mahindra since 2012 but have seldom had the opportunity to enjoy the holidays because of non availability of rooms. I was told the booking opens 90 days in advance. As per the procedure i was doing online bookings for 4-6 adults from 12th to 15th aug 2017 at 9.35 a.M.On 1st may 2017 for varca beach goa but was shocked to see that no rooms are available. I was further exasperated when i learnt that even acacia property is all sold out within minutes. Wonder how this is possible ? one is reminded of the railway reservations where all berths were shown as waitlisted in all rajdhanis as soon as the booking opened 90 days in advance. There the touts were involved in the racket. Surely i do not expect a reputed company like yours to stoop to that level though i know of incidents where members are unable to get the rooms but walk in clients get the bookings at exhorbitant prices. If there is a mad rush for your bookings, why don't you open the booking 180 days in advance instead of harassing your clients. It is really frustrating to keep paying the amc and yet not enjoy the holidays even if we plan 90 days in advance. I am really disappointed and regret taking the membership. Would like you to please let me know the formalities for rescinding the membership of club mahindra as i do not wish to waste any more money. I would rather enjoy the freedom and flexibility of enjoying a vacation at a venue of my choice rather than keep making plans to avail the holidays at a club mahindra property. Was this information helpful? | |||||
Jun 2, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support May 02, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you. Warm Regards, Club Mahindra Team. | |||||
Add a Comment | |||||
76%
Complaints
2626
Pending
145
Resolved
1943
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Post your Comment