[Resolved] Club Mahindra Holidays — Very very poor customer service and response

Quibi

from Asansol, West Bengal

Apr 23, 2022

Address:	Mumbai
Website:	Clubmahindra.com

I am a member since last 6 years but have not gone for a single trip as i could not book a trip wth the kind of poor booking methods( only one trip to Gangtok by my relative with the help of one agent/employee of CM last year). Whenever you try, it is no vacancy. Tried 2 monts back, it said book 15 days before. On 15 days prior trial, no vacancy. Then how can you book ?
Recently i tried for co-applicant for Gangtok and not being successful tried for Shimla which again showed no vacancy. Very strange and even the agent could not be successful. I am going to 'Make my Trip' as we have availed earlier with success. Then why to continue with Club Mahindra which can not satisfy to my requirements and appears to be indulged in malpractice in booking and blocking rooms for non members to gain exorbitant gains.
So i want to withdraw...
Jogendra nath Biswal

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May 26, 2022

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2022

Club Mahindra Holidays Customer Care's response We would like to get in touch over a call and discuss your concern, Mr. Biswal. Please share your Membership ID and registered contact number/email ID with us via Facebook Inbox.