[Resolved] Club Mahindra Holidays — Vouchers given, but unable to book

gj.gauravjain

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.clubmahindra.com

I was given a voucher to stay in ClubM for two nights. The voucher is valid till 9 July 2017. But when ever I try to book it shows all resorts are booked. There are no two consecutive nights available. But when my friend who has membership logs in, then it shows that the resorts are fully available.

Why did you give us vouchers when you don't let us use them.

See attached picture.

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May 21, 2017

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Club Mahindra Holidays Customer Care's response Dear Sir,

We sincerely apologise for the inconvenience you have faced and we would like to connect with you regarding the matters you have highlighted. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team

Verified Support

Apr 10, 2017

Club Mahindra Holidays Customer Care's response Dear Sir,

We await your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team

Verified Support

Apr 13, 2017

Club Mahindra Holidays Customer Care's response Dear Sir,

We are awaiting your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team