[Resolved]  Club Mahindra Holidays — Withdrawal of application

Address:New Delhi, Delhi

Club mahindra Member ID given in message is 2639057. I have applied for club mahindra holiday package on 28th June 2015.They called me after 5 days for confirmation but the call was disconnected.I called their customer care and requested to complete the application process.But they called me after one week and explained the actual benefits what I am going to get.Sales representative presented lot of offer and in actual during the confirmation call these offers are not existing.They have taken the down payment through credit card. I requested to cancel the application and refund the downpayment but they are refusing to do that because they are telling the cooling period of ten days is over.This is not my mistake that they called me after 10 days for confirmation. Please take necessary action to cancel my application and refund the downpayment.
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2015
Club Mahindra Holidays Customer Care's response
Dear Sir,

We sincerely apologize for the inconvenience you have faced. We would like to assist you further with your concerns and have forwarded your membership ID to our team who will get in touch with you to progress matters further.

Warm Regards,
Club Mahindra Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    143
    Resolved
    1946
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information