[Resolved] Club Mahindra Holidays — wrong financial information appearing on my account
ZuZujar on Dec 26, 2017
We are in dubai and the offer provided to me was
Special enrolment offer
Red season - studio apartment membership -25 years
Total price in inr 5, 73, 000
10% down payment 47, 300
Special cash back discount 10, 000
Net down payment only (57, 300 - 10, 000) 47, 300
Signing special offers:
7 nights and 8 days free stay at any club mahindra resort.
10, 000/- rcv (Resort credit vouchers)
1week complimentary stay through rci (Exchange fee 299$ paid by cmh)
We request to cancel our membership and refund our amount and cheques delivered
From: kzujar [mailto:firstname.lastname@example.org]
Sent: saturday, december 23, 2017 7:32 am
To: anuj tandon ; prasanna kumar ; email@example.com
Cc: firstname.lastname@example.org; memberrelations
Subject: re: special promotion for your membership# overdue clearance q3 # extended!! Last few days!
Dear mr. Anuj,
Reference to our phone call discussion, kind request to provide the update on below payment status. We had paid as per the planned offer to us and based on that we have an advance of irs.10, 000 with club mahindra holidays.
We would like to request if club mahindra finds difficult to resolve than please cancel our membership and refund our total amount paid immediately.
Complaint marked as Resolved Jan 31, 2018
[Dec 26, 2017] Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified SupportClub Mahindra Holidays Customer Care's response, Dec 27, 2017
We regret the trouble caused to you. Please share your Member ID and contact details and we will address the situation as soon as we can.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002