[Resolved] Club Mahindra — no facility no refund after taking money

[email protected]

from Hisar, Haryana

Address:

Hisar, Haryana, 125005

Based on given presentation and offered we had agreed to take membership of club mahindra and deposited amount of rs.36830
When we asked to avail facility against provided offered they are not able to provide facility and asking more and more money.
Due to this initial bad experience we had frustrated and asked to withdrawn my membership and refund of paid amount.
After many chase up we received response from member relations team they have agreed to cancel membership but not agree for any refund paid amount.

Membership id : 2833600

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Jan 6, 2019

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

Club Mahindra Holidays Customer Care's response Hi Lokesh, with reference to the Interaction ID:[protected], we understand that the cancellation request has already been raised and our team has explained the refund policy to you. For any further help/queries, kindly reach out to us at [protected]@mahindraholidays.com

Dec 07, 2018

Updated by [email protected] Already discussed many time but they are not agree to refund any amount.
I could not understood without any facility provide how can take money from customer ?

We are not expecting a response of this kind from a reputed company, since it adversely alters the image and reputation of your organization.
In business it is highly unethical to dishonor a commitment which has been rightfully paid for, since the customer feel cheated and will probably contribute to very negative image of your company / group

Dec 29, 2018

Updated by [email protected] Policy of club Mahindra : Take money, No Facility, No refund.

Jan 24, 2019

Updated by [email protected] Still pending, Club Mahindra means only Fraud.