[Resolved] Clubmahindra — Our gift voucher | |||||
Dear sir, This is with reference to a call received from your persons about the presentation about your product at the above venue on 14th may, 2017. I was informed that i will be issued a voucher, whether or not i accept the offer at your presentation venue. At the end of the presentation, i was issued a voucher with no. Jbpc644gja. The presentation was given by mr. Aamir hussain no. [protected]. I was asked to use the voucher to avail the free holiday at any of your resort. Some person from your side at the venue also took our picture taking that voucher and he also announced about this at the venue. After few days, i tried to redeem the above voucher but it is not working. It says that the redemption no. Has been sent to you via email/sms. No email or sms is received after that. I bring this to the notice of mr. Aamir hussain and he says it is technical problem and he is trying to resolve the issue. I tried to bring it to the notice of your office at chandigarh but they asked me to contact your helpline On calling at helpline no.[protected], i was informed that this redemption voucher has been issued in the name of amit kumar. Where as at the time of presentation i was told that on that day same voucher no is issued all the guests. Your help line number says it is no possible. Now, your aamir hussain and he is not picking my now i am feeling i have been ditched by you. Never expected this from a companyof repute like you. Please see what i needed to do to resolve this issue. Regards, Inderjit singh Was this information helpful? | |||||
Jul 30, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jun 15, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you. Warm Regards, Club Mahindra Team. Verified Support Jun 19, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you. Warm Regards, Club Mahindra Team. Verified Support Jun 23, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you. Warm Regards, Club Mahindra Team. Verified Support Jun 28, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We tried obtaining your details that would help us connect with you regarding the concerns highlighted by you. If you wish to speak to us please call us on 1860 and we will be happy to assist you. Warm Regards, Club Mahindra Team Verified Support Jun 28, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We tried obtaining your details that would help us connect with you regarding the concerns highlighted by you. If you wish to speak to us please call us on [protected] and we will be happy to assist you. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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