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Cognizant — onboarding issues with cognizant portal

Hi,
My date of joining was 18-july-2018 but from 12-july onwards i am not able to login to cognizant portal. I had completed all my formalities but onboarding pass was not generated.

When i contacted hr, she told she will recreate the offer letter and it will have mew date of joining. But till now no updates. I follow up everyday throguh mail but i dont get any reply on mail.
When i call hr she picks once in a blue moon and tell that she has submitted it to team to create offer. We will update.

Can anyone please help. I have left my previous company.
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Hi All,

Could you please advice anyone for below login error as I am not able to login to One Cognizant for accept your Date of joining (DOJ).

And getting below error.

User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
Murali_cr7's reply, Jun 26, 2020
I am also facing same problem bro and today Is last date to accept date of joining
Murali_cr7's reply, Jun 29, 2020
Bro did your problem resolved ?if resolved can you say me how did you solve it
Shweta kaldoke's reply, Mar 24, 2021
Hello i am also facing same issue. How did u resolve your issue??
Please help
Vinupamula Vasudha's reply, Apr 30, 2021
I'm also facing same issue how to resolve it Tell me once please I'm waiting for date of joining
babloo939's reply, May 29, 2021
I am also facing a similar issue.
Hi,

Is your login issue resolved?

I received offer letter on 26 July but no onboarding email from cogni yet.
HR said some technical issue in backend.

I believe Onboarding/pre-joining email we get from 1C portal only?? Right?

Please reply ..
hi yes i have been facing the same issue my doj is dec2018. i am.unable to login to onboarding portal still as my bgv is still pending. i asked h.r and she said she is recreating my offer again. if they recreate the offet again do we need to do all formalities again to upload all documents again??
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I have an issue while I click on the onboarding option on 1c portal.It shows error.Please fix this problem soon.

I I'm having the same problem. How did you solve it?
I have my joining letter dated on 12/9/19, and I can't access my one-cognizant portal. I need to get the on-boarding pass. please help. Tommorow is my joining date.
Palla Saisrujan's reply, Mar 20, 2021
Hi bro, this is srujan. Even I got placed in CTS last year and we are supposed to join intern by 6 th of March 2021.I have completed all my prejoining formalities and haven't received my boarding pass till now. In the beginning it was 27 th feb and the joining dates has been changing till now. I have no point of contact, can u please help me bro.
Varshini Baladari's reply, Apr 23, 2021
hey, is your problem resolved?? If yes I would request you to mention how you got it resolved, because I am also facing the same issue and I couldn't find a way to access the cognizant's team
pallavi kannedara's reply, Sep 10, 2021
Hello, I got my date of joining as August 10, 2021 but my onboarding pass is not yet generated. Did you resolve your issue? If so please tell me how.
Hi,
I am facing some issues in the onboarding process dated 16 October 2019. While I was filling my pre-joining formalities I have to close the tab due to network issues hoping I will continue in some time. But it skipped that process and went directly to the BGV checking and I could not be able to go back.

I even tried logging out but it didn't work. Plz help me fix this
Mamta 1998's reply, Dec 21, 2019
How did you fix it ? I am facing same problem
[email protected]@L_D's reply, Aug 5, 2020
Exactly same has happened with me also. So I did proceed with BGV. But still my onboarding formalities are pending. what should I do now? How did you resolved it?
I am facing same problem I am also not able to fill my pre joining formalities it is showing BGV checking now.
Plz tell me how to fix it
indu1505's reply, Feb 12, 2020
if u are unable to fill pre joining formalities and the link straightly goes to bgv just upload those documents then you can fill those form
I have filled the tentative dates wrong while accepting the offer and I have some problem regarding NATS ID.Please solve my issue.
i[censored] are unable to fill pre joining formalities and the link straightly goes to bgv just upload those documents then you can fill those form
[email protected]@L_D's reply, Aug 5, 2020
I tried as you said but after filling BGV the popup came saying " There are no pending bgv request session will be closed automatically." And after that it didn't show onboarding formality page. How to fill the onboarding forms now? Please let me know
Hi Hr i have completed all the formalties and on boarding is left but portal is not working can u help us
My date of joining was 8-may-2018 but from 20-april onwards i am not able to login to cognizant portal. I had completed all my formalities but onboarding pass was not generated.
[email protected]'s reply, May 4, 2020
sorry 8-may-20
bhanu14's reply, May 7, 2020
did you connect with recruiter? Drop mail to onboarding team.
Sir I am unable to login to cognizant portal. I have completed BGV but some of on boarding is left. Please fix this problem.

sir i am unable to upload photo one onecognizant portal
[email protected]@L_D's reply, Aug 8, 2020
Use different browsers. Same happened with me also. Then I uploaded my photo by using Internet Explorer. This will surly gonna work. Try it.
My exams of 8th sem are finished but while filling the onboarding formalities I put wrong tentative date of exam that is 29th November. Now there is no option to change it... What should I do now will it gonna effect my doj.
I am trying to upload my profile picture for id card but browse option is not working in chrome, incognito mode. Suggest me something to solve this issue pls.
[email protected]@L_D's reply, Aug 16, 2020
Same has happened with me also. You can try uploading you pictures using Internet Explorer. It will surly gonna work.
Hii... .This is Teja yadav (candidate id:[protected].Today Nov 28 2020is my joining date .But, still I didn't get my onboarding pass and any webex mail regarding my joining ...I am worrying a lot...can anyone help me abt this...
hr1986's reply, Jan 7, 2021
Hi Teja, Did you get boarding pass? Was there a delay if so how long?
Palla Saisrujan's reply, Mar 20, 2021
Hi bro, this is srujan. Even I got placed in CTS last year and we are supposed to join intern by 6 th of March 2021.I have completed all my prejoining formalities and haven't received my boarding pass till now. In the beginning it was 27 th feb and the joining dates has been changing till now. I have no point of contact, can u please help me bro.
Palla Saisrujan's reply, Mar 20, 2021
Hi bro, this is srujan. Even I got placed in CTS last year and we are supposed to join intern by 6 th of March 2021.I have completed all my prejoining formalities and haven't received my boarding pass till now. In the beginning it was 27 th feb and the joining dates has been changing till now. I have no point of contact, bro how did u got the onboarding pass.can u please tell me how did u solve this problem
Hi My name is pavan and my candidate I'd protected [9934044] am having total 7 yrs exp, I got an offer from cognizant and my d.o.j is on 01-Feb-2020 and bgv status is showing completed. But I didnt get on boarding pass. I requested the hr to check my on boarding pass he said there is some issue with my first company. And I gave all my details to hr and he changed to 3rd and then to 5th but today is 4th Feb I didnt received on boarding pass from hr.

I left My previous company on 29 Jan 2020.
YogeshB41's reply, Jun 10, 2021
Hi Pavan,
So did you finally joined Cognizant ? And when ?
Hi,
while trying to login into an onboarding process in Cognizant, I have got some error messages.

Request Id: 4f790cbc-a3b3-4e85-a95f-ec6073c00d00
Correlation Id: 4a4059ce-d774-4c67-a89c-35e71a5a6eec
Timestamp:[protected]T09:33:09Z
Message: AADSTS50105:
The signed in user 'abc_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'bb557c9c-73c3-4026-9da2-0b57ec4204b4'(ENT_onecognizantexternal_SAML_P...
Please help me.
Please
Nandhinid's reply, Mar 20, 2021
I am also facing the same issue
Teja747's reply, Mar 25, 2021
Hi I'm facing same issue.. is it resolved for you?
Aravindh98's reply, Mar 25, 2021
I am also facing same issue. How to rectify this error?
vaishak ms's reply, May 4, 2021
Did the problem get solved??
I am also facing the same issue since yesterday, does anyone know how to rectify or to whom we need to contact for resolution

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