Cognizant — onboarding issues with cognizant portal

Address:Bangalore, Karnataka

Hi,
My date of joining was 18-july-2018 but from 12-july onwards i am not able to login to cognizant portal. I had completed all my formalities but onboarding pass was not generated.

When i contacted hr, she told she will recreate the offer letter and it will have mew date of joining. But till now no updates. I follow up everyday throguh mail but i dont get any reply on mail.
When i call hr she picks once in a blue moon and tell that she has submitted it to team to create offer. We will update.

Can anyone please help. I have left my previous company.
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I was facing problem in the photo upload section it's not showing me the auto suggestion name to be printed on the I'd card and it's not submitting the form where my name is exceeded the 19 character could you plz help me out

I have accepted the FTE offer letter on March 25th and I received the mail for Background verification on June 1st. But I cannot able to access the link given in the mail. It shows the error as "Sorry, we are having trouble signing you in".

Harshal Hajare's reply, Jun 24, 2021
Did you able to sign in if yes then please tell.
Ravi4466's reply, Jul 6, 2021
I am also facing same issue please tell me how did you solve, i need to complete formalities as soon as possible
Karthikdevarajan's reply, Oct 24, 2021
Is the issue resolved
I have accepted the FTE offer letter on March 25th and I received the mail for Background verification on June 1st. But I cannot able to access the link given in the mail. It shows the error as "Sorry, we are having trouble signing you in".

Ravi4466's reply, Jul 6, 2021
Hi,
I am also facing same issue please tell me how did you solve.
upender sb's reply, Jul 26, 2021
is the issue resolved? i am also facing same
Abi17's reply, Nov 15, 2021
Remove all your history and try to login again. It will work cool. Don't worry about this
N Susmitha's reply, Dec 27, 2021
Is the issue resolved please let me know
My Joining Date with Cognizant was 09th Aug then to 12th Aug then to 23rd Aug now to 31st Aug. I left my previous job and currently I am jobless
kusuma kokurla's reply, Nov 10, 2021
Offer is revised or not?
I am also facing the same issue. My DOJ was 11th Oct 2021, but no updates from Cog yet and no action is taken yet for the portal issue.
Karthikdevarajan's reply, Oct 24, 2021
Is the issue resolved
kusuma kokurla's reply, Nov 10, 2021
Have you joined?
I got offer letter and did accept and at the time of documents uploading I'm getting error and blank page appearing instead of documents uploading page
Any help
Who should I contact or mailed
Hi,
My Doj which was showing the portal was 25 Nov 2021 but still i did'nt get any update regarding that.And the status of bgv is completed but the status of prejoining is still in progress.I reised a query regarding this they told me that my process is in active pipeline .So what should i do should i wait ?
Hi,
Today is my joining date but still didn't receive the WebEx link to join the meeting.please do check and let me know.
My official DOJ is Dec 1, 2021 but I haven't received onboarding pass stating that BGV process not completed. It got completed on Dec 1st and I received the onboarding pass in the late night. But it's been mentioned in the pass that it's valid only on 01/12/2021 but I have received it only when the day is actually ended. Also, I haven't received any WebEx link yet to Join virtually. I have dropped a mail on the same to my recruiter and onboarding team ([protected]@cognizant.com). But I didn't get a response yet. Please let me know how to move forward.
My DOJ is on 7 dec2021 .I have uploaded my documents several times but again they are asking . It is not getting approved I don't know the reason why they are doing like this. They are not sending the OnBoarding pass . Again and again asking about the documents
N Susmitha's reply, Dec 27, 2021
Did the issue resolved able to join now?
Am occuring such type of window while submitting the personal details. How should I submit the details. Please suggest if anyone knows.

Raviv7's reply, Jan 26, 2022
Hi @Chanduspooja,

Is this issue resolved for you ? If yes, Please let me know how did you resolved.
Lakshmi Reddy Keesari's reply, Sep 1, 2023
I am also facing the same I have sent email to HR and others but no one is responding If your problem resolved can you please suggest how to proceed further, email : [email protected]
@pskkarki
Did the issue is resolved if so please let me know how it is done.

Thanks
I am PERAM HARITHA with Emai: [protected]@gmail.com and superset id: 1481795 and cadidate id: 1481795. I have a problem of OTP verification from cognizant with onboarding acceptance, i am getting OTP from Microsoft authentication instead of Cognizant because of I done some mistake on scanning .I did scanning with my Microsoft account instead of work or school account in Microsoft Authenticator app. Could you please advice anyone for below login error as I am not able to login to One Cognizant for accept your Date of joining (DOJ). My Date of joining (DOJ) is 13/01/2022. Please extent the Date of joining (DOJ).

Error: Request Id: 71cc6140-82ad-47a2-a3f2-d5c83d3c7402
Correlation Id: 40bd8eb3-b8cc-4692-b15a-90fcfd408ab8
Timestamp:[protected]T14:09:13Z
Message: AADSTS50105: The signed in user 'peramharithareddy123_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'a02131c0-2463-4b51-977f-0decd70d2056'(onecognizant.cognizant.com_SAML...
I am PERAM HARITHA with Email Id: [protected]@gmail.com and superset id: 1481795, Candidate Id:1481795. I have a problem of OTP verification from cognizant with onboarding acceptance, i am getting OTP from Microsoft authentication instead of Cognizant. Could you please advice anyone for below login error as I am not able to login to One Cognizant for accept your Date of joining (DOJ). My Date of joining(DOJ) is[protected].

Error: Request Id: 71cc6140-82ad-47a2-a3f2-d5c83d3c7402
Correlation Id: 40bd8eb3-b8cc-4692-b15a-90fcfd408ab8
Timestamp:[protected]T14:09:13Z
Message: AADSTS50105: The signed in user 'peramharithareddy123_gmail.com#EXT#@CognizantOnline.onmicrosoft.com' is not assigned to a role for the application 'a02131c0-2463-4b51-977f-0decd70d2056'(onecognizant.cognizant.com_SAML...
I am PERAM HARITHA with Email id: [protected]@gmail.com and superset id: 1481795 . I have accepted the offer letter 4 days back but I didn't receive the BGV documents upload mail so please provide the BGV documents mail.
I am Veeramreddy Peta Veena Lakshmi with EmailID: [protected]@gmail.com. I accepted all prejoining formalities and BGV verification but i didn't get Onboarding pass so, please give updates regarding the Onboarding Pass
I am PERAM HARITHA with Email id: [protected]@gmail.com. My joining date is 27/01/2022. I got mail of accepted offer letter, they said they will send mail of BGV documents upload mail but still I didn't receive the mail. Please provide me the BGV documents upload mail.
I am Veerareddy Peta Veena Lakshmi with EmailID:[protected]@gmail.com. I accepted all the prejoining formalities and BGV verification but I didn't get Onboarding pass. So, please give updates regarding the Onboarding Pass
I am Veerareddy Peta Veena Lakshmi with EmailID:[protected]@gmail.com. I accepted all the prejoining formalities and BGV verification but I didn't get Onboarding pass. So, please give updates regarding the Onboarding Pass
I am Veerareddy Peta Veena Lakshmi with EmailID:[protected]@gmail.com. I accepted all the prejoining formalities and BGV verification but I didn't get Onboarding pass. So, please give updates regarding the Onboarding Pass

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