Claimed

Colgate Complaints & Reviews

www.colgate.co.in

1

Updated: May 9, 2024

Complaints 66

Resolved

6

Unresolved

60

Bad 😕 It seems that Colgate has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Colgate

Having problems with Colgate?

File a complaint and get it resolved by Colgate customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Dental Services

Colgate

Colgate reviews & complaints page 3

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Swastik Enterprises shop no 171, new grain market, Karnal, Haryana, 132116

Sir mera name manish gupta hai mai profession se advocate hu mai colgate apne bachpan se use kar rha hu.
Muje kabi bhi esme complaint nai aayi pr ess bar jab mai paste le kar aaya usme se ajeeb si smell thi aur krne se muh mai ajeeb sa taste tha aur teeth mai bhi thnda garm lagne lga.

Maine ye dekh kar uski expire date bhi chek ki shayad usme prob hai pr wo bhi bilkul theek hai aab mai dant kranti patanjali ka paste laya aab muje 4 din se aaram hai.
Aab muje lga etti achi company mai ye kaise hua plz chek krke btaye.
Aapke paste mai kai jagah se aur prob aa rhi hai ess bare mai muje pta chala.
Esliye maine socha aapko bta du ye mera farz hai.
Thanks.
Advocate manish gupta
Swastik enterprises
Shop no 171, new grain market,
Taraori 132116 (Knl)
[protected]

Colgate customer support has been notified about the posted complaint.

View replies

D

Dr Bimal Kishore

from Delhi, Delhi

Nov 13, 2019

MFD and Batch no. 3/19 B07 C5 purchased throgh Flipcart about 6 months back.The paste is having very bad smell . It is not possible to use the paste due to its bad smell. It also lesves nauseating taste in the mouth after use.

Please suggest what to do with 04 such tubes.Thanx

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ujjain, Madhya Pradesh, 456335

Sir i am retailer of nagda jn with named mohammedi kirana in bus stand i have kirana and general store counter but no colgate asm or sales officer or distributor come to attend my counter for order
Every time i call to distributor but no body will come for order
I am always purchasing colgate from indore whole sale bazaar
So plz take some action

Colgate customer support has been notified about the posted complaint.

View replies

A

Alli28

Mar 27, 2019

I use Colgate paste for past 20 years means from the day onwards my childhood i use this product .Now i am at 21 and i loss my teeth due to decay and also loss strengthen of my teeth i[censored]se couldn't give me a treatment for my tooth i will complain to the customer court and also ban your product mind it

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Srinagar, Jammu and Kashmir, 190014

I bought a colgate dental floss keeping in mind the brand name you have. Unfortunately this is the worst product i have ever used, it slips from my hand when i use it. If i wrap it around my finger for not to make it slip then the floss gives me cuts on my fingers. To add to my surprise the cap got detached within a day o[censored]se. I told some other friends to test the product and got the same review.
Hope to find a really valuable feedback from you guys

Colgate customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi
I have been using colgate many years, two times daily i am 22 year old and now i have cavity as colgate claims it fight with cavity and protect teeth i don't think so that its true my teeth was very strong in my childhood, so now tel me how i treat it. I am very very disappointed at the same time very scared also sad that i trust blindly on colgate.

Colgate customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400020

I have been attempting to dematerialize my shares (1280) for months now. Their share transfer agent has been blocking the process unprofessionally and has rejected my request 7 times. Each time with a different excuses, with every application my time and money is wasted. Why can't the list all the problems/ requirements in the first rejection itself. When i wrote to colgate the ignored my email. The most disconcerting fact is the transfer agent, link intime is the transfer agent for many other companies. And while they are in a habit of rejecting application at least once they accept the request the third or the fourth time. Is it the company that is at fault here?

Colgate customer support has been notified about the posted complaint.

View replies

P

Prakhar Singhal

Apr 5, 2019

Sir your company is fooling the general public of India by providing wrong details on combo pack.

I want justice or I will file a case in consumer forum for public interest.

CA Prakhar Singhal
Phone [protected]

complaint against their ignorance towards investors. - Comment #3397698 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rangareddy, Andhra Pradesh, 500085

Hello,

I've been using colgate many years, last month i bought a colgate strong teeth from d-mart kphb colony, hyderabad. When i used 3 days continuously i got ulcers in my mouth. I stopped it and buy another one used it ulcers cured again i tested d-mart colgate again i got ulcers in my mouth. I think it is fake product. I don't how d-mart allow these duplicate products. Please take action both fake product and d-mart.

Regards,
Nagendra

Colgate customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat, 382475

Website: Colgate zigzag toothbrush add

What do you think? Yeh teacher ki add dikhkar aap kya prove karna chahte ho? Teacher is our guru. My daughter use to say ki koi teacher ko aisa bolta hai, i m happy that my daughter is smart but there are kids jo yeh baat nhi samjte, add dekhte hi they start laughing. Please change the advertisement. Do add of brush but dnt insult teachers or any other person.

Colgate customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The stupid ad 'kal raat ka khana doosron ko mat dikhana ' is ridiculous! Will any teacher who teaches her students cleanliness and hygiene come without brushing her teeth or even worse unaware that there is something sticking between her teeth!!??
Please don't be so insensitive! Kindly change the advertisement. It creates a very wrong picture about a teacher in a child's mind.
Take care,
Geeta r prasad
(Principal rotary school)

Colgate customer support has been notified about the posted complaint.

View replies

S

Swastik Soni

from Jawad, Madhya Pradesh

Dec 17, 2018

Dear Sir,
It is to state that I found a worm inside the cap of the toothpaste.It was disgusting to find this and also I have replaced the product with the new one. Kindly take some action on it.
Thanking You.

zigzag toothbrush - Comment #3300672 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

It’s been shameful to saw a tv add when student asked to her tearcher that ‘’raat aapne palak ki sabji’’. You people are insulting the all teacher whose responsibility to teach students. Bt you are doing vice versa. How can one can do that colgate is a brand you should respect the profession. This is disrespectful. Stop it immediately. It’s a real nonsense.

Colgate customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

The add of colgate zig zag toothbrush is highly misleading in u are distorting the image of a teacher. U are trying to say that a teacher comes to the skul and that too fr attending ptm without even brushing her teeth... And further a student is pinpointing that...
Its my request for the advertisement department of this company to kindly change or amend the advertisement
Thank you.

Colgate customer support has been notified about the posted complaint.

Mar 18, 2018

Appasaheb Chavan's response Other images

View replies

R

Ritika Roy

from Sambalpur, Odisha

Feb 8, 2018

I did not received colgate free samples and diary 2018 till yet but evlyn enterprises service shows it was delivered on December 2017. So please kindly check it properly and if possible resend it.

A

Appasaheb Chavan

from Bengaluru, Karnataka

Mar 19, 2018

I got defective colgate toothpaste. Which is damaged at top side..we cant open and use this product.. this is manufacturing defect while packing paste in tube..

misleading advertisement - Comment #3043574 - Image #0

A

Appasaheb Chavan

from Bengaluru, Karnataka

Mar 19, 2018

I got defective Colgate toothpaste.its manufacturing defect while packing paste in tube..we cant use this paste due to damage of cover badly..i have kept this defective pieces for further investigation if required..

misleading advertisement - Comment #3043575 - Image #0

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 411038

I had complained about the poor quality of colgate dental floss on couple of occasions in the past 2 years.

I was given replacement.

However, the same problem persists and i am so fed up that i stopped complaining 1 year ago.

However, since i had some free time, i chose to report this problem again.

Product details:
Product number: 070416mf2
Expiry date: 03 2019

Umesh

Colgate customer support has been notified about the posted complaint.

View replies

N

Nagalakshmi Subramanian

from Chennai, Tamil Nadu

Dec 18, 2017

Pls change the teacher character who is pointed out by the student for not brushing her teeth properly. While the teacher is to teach the child to brush his teeth properly, the child says that in a mocking tone does hurt the teaching community.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302017

Website: www.colgate.co.in

I had purchase colgate tooth paste (Strong teeth) from d-mart store of jaipur in oct. Month. There is offer of buy 3 get 1 free from your side that's why i purchase huge pack around 250/-.
Normally same product is used by me and my mother since long time but when we (Me and my mother) used once single pack out of 04 first time both observe lower and upper part of mouth had white dead skin with red bumps.
Next day again when we use your product it create irritation in mouth. Whole day we are not able to drink any hot liquid (Tea, coffee).
So we discontine use of this pack and take medicine from our homeopatic doctor.

+6 photos

Colgate customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 85154

I am an nri indian working as a marketing manager for a large retail fashion brand. I have been watching the advertisement on colgate toothpaste wherein a student is asking a teacher (Kal ki sabzi nahi batana).

Does it mean that the teacher comes to school without brushing her teeth??

There is a relationship between a teacher & a student, where children spend most of their time with their teachers than our homes.. We need to respect our teachers and help maintain this positive bond. Let's not spread this negativity about them.

Thanks
Matilda

Colgate customer support has been notified about the posted complaint.

View replies

I

ikanchan007

from Alot, Madhya Pradesh

Apr 25, 2018

Hi,
I recently started using the mentioned product. It does not give good foam while brushing my teeth. I have used many other toothpastes if yours but never faced any issue. This recently launched toothpaste is not a good product I must say. It also causes burning of my gums sometimes. Patanjali herbal toothpaste is better im sure!

R

RaviKadam

from Latur, Maharashtra

Jul 12, 2018

Hello Sir, I am Ravi Kadam from Pune .I had colgate strong teeth with cavity protection 200gm tube. ( 0318 B23 C2 ) . I daily use this but I amn't happy with this, because lot of problems to face like stomatitis ulcerative, The tooth blows.And I can't eat spicy food.I complaint form lot of days but I amn't satisfy .

Ravi Kadam - [protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600049

We the d. R supermarket, we have 12 branches in chennai, tamilnadu, our brancges situvated in anna nagar, kolathur, redhills, ponneri, avadi, thirunindravur and villivakkam. Villivakkam area only we have four branches. Since 1967 to till we during this business. Lost four months colgate area supplier k. S agency, kolathur, chennai, tamilnadu, not supply to our villivakkam four branches.
We are try many times but no response.
Please you clear the problems.

Our addresses, d. R. Supermarket, no:47, station road, villivakkam, chennai.
D. R. Super center, no:60, station road, villivakkam, chennai-
D. K brothers general merchent, no:45, station road, villivakkam, chennai.

Colgate customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 1626

Website: NA

Hi, I would like a replacement for the colgate toothpaste that I bought a month ago. I bought this one in Ramla Supermarket and I just opened it to use today, March 1, 2017. When I am about to use it, I noticed that the lower part of the tube is broken & open already.
I will attach the picture of the product for your reference.

I would like to request to you a replacement so that I can continue to buy this product, otherwise I will change my toothpaste brand that I have been using for 29 years.

+2 photos

Colgate customer support has been notified about the posted complaint.

View replies

T

Tab86

from Mangalore, Karnataka

Dec 28, 2017

Kalburgi, Karnataka 585104. Irresponsibility of merchantizer for display in kalburgi and threads to outlets. And irregular in his work. And misbehaving to the owner regarding displays. Area comes to vikram agencies.

A

Appasaheb Chavan

from Bengaluru, Karnataka

Mar 18, 2018

Hi, i got deffect in Colgate toothpaste. Its manufacturing deffect.

Broken tube - Comment #3043006 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 43128

Dear sirs
i have been using yr colgate maxfresh with mini breath strips toothpaste since many years.
Last week we bought 4pcs of the same brand but found that its duplicate and the ingredients are tampered. The crystal found in the paste is missing and i m really shocked that how these kind of products are openly promoted in market.

Kindly investigate into this matter and ask the local distributors in uae to contact me urgently .. I am contemplating to take strong action against this store and local distributors.

Rgds/raju shahani
+[protected]
+[protected]

Colgate customer support has been notified about the posted complaint.

View replies

P

Pavan Prasad Narla

from Bengaluru, Karnataka

Oct 31, 2016

I am using colgate total from past 3 years.
The new packing named colgate total advanced health is causing loose teeth and gum pain after continous use for a month
The older colgate total dont have such problems
Mfd dt 02/16 Lot B02 62

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Latur, Maharashtra, 413531

Website: www.consumercomplaints.in/new_complaint

My name :- ravi balasaheb kadam
My mo. no. :- [protected]
My address :- at post kasarkheda
Taluka :- latur
Tahsil :- latur
Pin code :- 413531

Dear sir,
I have your product and i regulary use this. but i amn't happy about this product. because if i this product then i can having spicy food. sir this problem not only me. this problem whole my family. so please sir solve my issue.

Colgate customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 791109

Website: www.colgate.co.in

Colgate content around 1000 ppm of amount of fluoride which is much harmful for teeth, only 1-1.5 ppm is enough for human...But it is around 1000 times in colgate, please see to it. This products must not sold in market.

+2 photos

Colgate customer support has been notified about the posted complaint.

View replies

S

Suresh Rajamanickam

from Pune, Maharashtra

May 19, 2016

Colgate — Colgate Total tooth Paste side effect

I used Colgate Total tooth Paste my Mouth Burnt and became Redness.

V

v1p1k1

from Lalgudi, Tamil Nadu

Jun 21, 2017

Today 16/6/2017

i found colgate active salt toothpaste adulterated with roasted urad dhal when opening and pressing the tube on brush

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110005

I bought 4 Colgate Sensitive Toothbrushes yesterday and found in one toothbrush, the plastic lining at the bottom is peeling off. I am using Colgate products for the last several years for its quality but this time I felt disappointed and expect the Co to maintain a strict vigil to avoid such consumer embarrassments.

Colgate customer support has been notified about the posted complaint.

View replies

K

Katie Door

Mar 7, 2016

Colgate toothbrush. Bristles falling off toothbrush while brushing. Never had an issue with Colgate toothbrushes before.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Buldhana, Maharashtra

sir main colgate use karta hu ..par use kartehi mere mouth main chale aa jyate hai. mu j lagta hai aap ki colgate main aap kay add karte ho ek baar fir check kar le. mere family ki mouth main bhi chale aate hai. is par koi solution nikale.

Colgate customer support has been notified about the posted complaint.

View replies

N

nishugup88

May 19, 2016

Colgate — not receiving colgate paste pack

I am living in jaipur and ida colgate every year distributing colgate paste pack but i am not receiving these gifts so kindly consider this

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines