[Resolved]  Colive — Refund process & misguided about property

Address:

Kote MR Plaza, 95/3, Marathahalli Outer Ring Rd Bengaluru Bangalore District Karnataka India 560037

Dear sir/Madam

My name is Manoj Lokhande, and I have booked one propetes at velacherry chennai

I had engaged with Misguided for the property in Velachery, ( ([protected]) ) representative send me different property picture on my WhatsApp after visit the property Incharge of Velachery he said that this is the difference picture, after that ([protected]) ) representative not pick up my call and due to unforeseen circumstances,


I had to cancel the transaction. On 24 July 2023 (on colive app), Service request no-SR310718

he continuously gives false information about refund and also same behavior at the time visiting Velachery properties (property manager is not there you cat go directly)

I was assured that the refund process would be initiated promptly, and I have been patiently awaiting a resolution ever since.

Unfortunately, despite numerous attempts to reach out for updates, I have been unsuccessful in getting through to anyone from the customer support team ([protected]) . My calls have gone unanswered. This lack of communication and transparency is causing significant distress and uncertainty..

i also send a mail to customer care of colive but no response from colive

Enclosed - 1) whats app chat- Not giving any update ( i have whole chat if you want pls let me know)

2) payment details

Sincerely,
Manoj Lokhande

[protected]