Colive — Regarding Refund amount

I stayed at Colive Garnet, Hyderabad from March to May ( vacated on 29th May with 1 month prior notice). My security deposit amount of Rs 10000 was transferred to DYD offer, which I requested them and cancelled that offer on 16 th June. It has been more than 2 months and still I didn't get the refund of Rs 10000 back. I tried to contact them, by calls, via app and mails, no one responded. My Manager was Gowtham and he too was not responding. Kindly help me getting back my refund.