Colive — Security deposit not received - customer care no proper response

Address: Colive, 501 Madison, Sri ram nagar, hyderabad

I stayed at Colive - Madison 501, Sri Ram Nagar, Hyderabad and vacated in the month of June 2024. I received a mail on 16th July regarding the final settlement of ₹8, 918 after deducting separation charges and power bill from the initial deposit of ₹16, 000. However, despite raising continuous service requests and contacting customer care, I have not yet received my payment. During my conversations with customer care, they put my call on hold, make me wait for 10 minutes, and sometimes even disconnect my call. I am now determined to take some action against Colive for their failure to pay the deposit amount.