Colive — Unnecessary charges after vacating the room

Address:The Summit 'Level 1', Outer Ring Road, Marathahalli, Bangalore, Karnataka - 560037

I have lived in Colive Garnet in Hyderabad for 9 months and deposited Rs 6500 as security. I have raised the notice period on 31st May and paid the rent of Jun. I checked out the room on 30 Jun 2023 as per the notice period I have raised. The deposited amount, after some deductions, the remaining amount must be refunded to my account. However, I have been slapped with unnecessary and unverified charges like rent outstanding and repair and, maintenance charges. After deducting all these charges from my deposits, they sent me a bill on 15th Jul 2023, where I need to pay them Rs 143. I have raised a ticket to their app and tried to verify the charges but the response is not satisfying. I again received another mail on 21st Jul 2023 stating that legal action will be taken if I don't pay the outstanding amount. I am ready to pay if the charges are verified and correct. But the management is ignoring the concerns and neglecting the issue.
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Colive customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2023
Colive Customer Care's response
The refund for the disputed amount has been approved & the same will be processed within 15 business days. The breakup of refundable amount & deduction has been shared in the service ticket for the reference.
Sep 25, 2023
Updated by bonishkumar
If the total deduction is 4574 from the security deposit which is 6500, how come the amount to be refunded is Rs 851/- only? Shouldn't it be Rs 1926?? Please make the necessary changes.
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If the total deduction is 4574 from the security deposit which is 6500, how come the amount to be refunded is Rs 851/- only? Shouldn't it be Rs 1926?? Please make the necessary changes.

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    Kote MR Plaza, 95/3, Marathahalli Outer Ring Rd, Bengaluru, Karnataka, India - 560037
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