Comparepolicy.com — Misguided and could not arrange cardiac care policy | |||||
I had contacted them for an insurance cover for self. They had suggested cardiac care policy of star health insurance as i had heart related condition. They made me pay the premium of 29900 After that they just kept ignoring and were least bothered to organise the policy or arrange refund. Both mr vikas shukla and his senior mr satender verma remain eluvise and refuse to respond to emails and phone calls. Now i have been left to get my refund from star health. Compare policy promise the moon while selling products and once the customer is roped in they just stay elusive and refuse to help. One of my worst experience with them. Highly unproffesional. Would never recommend to anyone. Was this information helpful? | |||||
 1 Comment | |||||
Comments
TC sen, As you have stated about your heart problem, which amounts to pre existing condition is not eligible for claim as per terms of conditions of health insurance.Agents might have misguided you that claim for heart treatment will be paid by the company. Any health insurance company will not pay any claim for preexisting conditions as on date of proposal/policy issue for a period of 46/36/24 months based on policy variant issued.cardiac care policy is one critical care one, even then pre existing ones will not be covered. Regarding cancellation of policy if the policy is cancelled within 15 days from dt of reciept of policy insurer will have to refund the premium within 30 days thereafter. Since i am also one policy holder of another insurer & based on experience, this details have been given which may or not be useful to you.
Reply