[Resolved] BookMyShow — Deducted money but not received tickets

chandni hadiya

from Veraval, Gujarat

Address:	Kutch, Gujarat, 370201
Website:	www.bookmyshow.in

I am very disappointed with this app, becoz they have deducted my money from wallet BuT they didnt confirmed my ticket and also hurted my emotions and now they are saying that they will refund after 24 hours and this is very disappointing. From 3 hours i m getting waited and now they are saying that they will refund. If they are charging service charge so why we got this trouble.

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Mar 7, 2017

Complaint marked as Resolved

Verified Support

Feb 02, 2017

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

Kishore Kolli

from Avanigadda, Andhra Pradesh

Hi iam kishore just now i book the movie tickets in book my show through freerecharge wallet but i didn't get the any sms from book my show but freecharge given the order id

Hi Kishore, you paid Rs 418.12 via FreeCharge at Book My Show (OrderID:MOBAND[protected]

Please verify

BookMyShow Customer Care's response, Mar 9, 2017

Verified Support

Hi,

We know this must have caused you trouble. Please accept our apologies for it.

The amount was claimed by us and has been refunded from our end.

Be assured, the amount does reflect within 24-48 hrs.

Thank you for being our valuable customer.

Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative