[Resolved] BookMyShow — Money deducted but did not received tickets | |||||
I booked tickets for shatamanam Bhavati at shiva Ganga theatre on 11th Feb 2017.I made the payment through free charge, money got deducted but I did not received the tickets .please work on this issue and refund me. I booked tickets for shatamanam Bhavati on 11th Feb 2017 through free charge Please work on this issue. Please refund me as soon as possible. Was this information helpful? | |||||
Mar 16, 2017 Complaint marked as Resolved Verified Support Feb 13, 2017 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
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Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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AND VIZIANAGARAM RAJANI Theater tickets was booked TOMORROW booking Id
(RSHV[protected])
Your view on the situation is very important to us.
We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.
Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.
Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.
Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.
Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.
Assuring you of our best services at all times.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.