[Resolved] Cinepolis India — Money deducted but no confirmation | |||
Hi team, I tried booking 2 tickets yesterday for the movie 'The Baby Boss' @ CINÉPOLIS Royal Meenakshi Maii, Bangalore for 13th April 1.45PM Show. I tried to pay the payment through net banking. But due some technical errors, my transaction was showed as failed but I was charged for Rs 534.36. I tried booking for seat number P11 & P12. Transaction reference No :885536 Please initiate the refund as early as possible. Awaiting your response. Was this information helpful? | |||
May 25, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 16, 2017 Cinepolis India Customer Care's response Dear Customer (Sinduja Madhu), Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com so that our team can assist you Contact number.: Email ID: Transaction ID: Regards, Team Cinepolis. Verified Support Apr 24, 2017 Cinepolis India Customer Care's response Dear Customer (Sinduja Madhu), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||
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Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com so that our team can assist you
Contact number.:
Email ID:
Cinema Name/Adress:
Transaction ID:
Show Time:
Regards,
Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.