[Resolved] BookMyShow — Payment refund for the ticket not got due to bank response not recd in time | |||
We booked the cinema tickets through book my show on 30th may night. For 1st may 3.00 pm show of ‘baahubali 2’ sceen4 abhiruchi pune. But since money transferred message not recd from bank we not able to get the tickets at theater & not able to attend the cinema. Pl. Update about below amount refund. Bank transaction details as below icici bank a/c no[protected] dt. 01/05/2017 bil/[protected]/pgmib-/[protected] rs. 772.38 Regards sujata cell no [protected] Was this information helpful? | |||
Jun 3, 2017 Complaint marked as Resolved Verified Support May 03, 2017 BookMyShow Customer Care's response Hi Sujata, We have the checked the information on our system and would like to infom you that the booking was confirmed at Abhiruchi City Pride: Sinhagad Road. Upon further investigation we see that sms was sent at 11.07 pm and the confirmation email was sent at 8.52pm on the 30th of April. Since the show timing was for May 1 2017 3:00PM the confirmation was sent well in advance for you to have watched the movie. Keeping the above findings in mind, we will not be able to refund the transaction! Hope you understand us. For future reference you can connect with us on[protected],[protected] and email us at [protected]@bookmyshow.com or Live Chats Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative | |||
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Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative