[Resolved]  Oxigen Recharge — fraud with mee

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.oxigen.com

I purchesed oxigen mini micro atm on 22/9/2017 in 10000 rupess. The salesman of oxigen mr. Swapnil promissed me i will activate your machine in next day. And iwill send you
1. Banners
2. Paper rolls
3. Tshirts
4. Pens
5. Leaflets
6. Fleyers and pamplates
Today near about 3 months had gone my machine has not activate, i done recharge of 500 on internet sim i was wasted, i got so much loss with oxigen
I complaint so many time to customer care they ignore my complaint they given no. Of contacts but i didnt get any responcse
My name akash asati
Mob. [protected]
Email: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Jan 16, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2017
Oxigen Services India Customer Care's response
Hi Akash,

Sorry for the hassle as your MicroATM has not been activated. Please provide us your RO ID & the request number. We'll forward this to our team internally. Regaining your trust is a must for us.

You may also write us at trading.[protected]@myoxigen.com with your details. Our team will get it fixed for you. If you've any further concern, please let us know.

Thanks,
Oxigen Care
Complaint comments 

Comments

I have made two mobile recharges yesterday using sbi oxygen services on 11/12/2017 .The amount was deducted from my sbi account but recharge was not successful.First recharge was for vodafone mobile internet offer and the other was for talk time for the same provider

The transaction details i have attached as image file.
Oxigen Services India Customer Care's response, Dec 19, 2017
Verified Support
Thank you for your reply. We are unable to find any attachment/transaction details. Please send the requested details to [email protected] for assistance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Oxigen Services India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    687
    Pending
    0
    Resolved
    393
    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
    +91 12 4716 1100 [Head Office]
    Oxigen Services India Address
    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
    View all Oxigen Services India contact information