[Resolved]  Tata Sky — poor connectivity

Address:Bangalore, Karnataka
Website:Tatasky

My tata sky id is [protected]. Chitra hunt. Monthly charges rs 472.
I have paid my annual recharge of rs5194. I have been unable to watch any tv program the whole day. The tv is unable to receive signals due to bad weather. There is no problem with the weather. I am told to check the cable connections & remove any obstructions around the dish. There are no obstructions either.
The company thinks that the payment has not been made & has cut off the connection.
I have been asking for help but no one has bothered to help.
I complained last year about the same problem. Poor connectivity due to the weather & the cable connection. Not acceptable. Help!!
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Mar 10, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Feb 02, 2018
harish shetty anand's response
Sir.. please change the ownership.. thank you for your service..
Feb 02, 2018
harish shetty anand's response
Please change the name Harish shetty.
Feb 05, 2018
Updated by chitra hunt
Tata Sky customer support has been notified about my complaint on Feb 05, 2018.

Chitra Hunt
Verified Support
Feb 06, 2018
Tata Sky Customer Care's response
Hi, this is not the experience we want you to have. We will contact you soon.
Complaint comments 

Comments

Hii sir. Our tatasky number [protected].. our phone number [protected] but this tatasky owner name mummed Alisha. .. please change the ownership.. my name is Harish shetty..
Tata Sky Customer Care's response, Feb 8, 2018
Verified Support
Hi, we have made a note of your request and you will soon hear from us.
Sir, my name is Taslimuddin Ahmed.But in my Tata sky account it is wrongly entered as puran Bihar.so I request you to change my name as Taslimuddin Ahmed.
Tata sky id [protected]
Mobile no [protected]
Tata Sky Customer Care's response, Feb 8, 2018
Verified Support
Hi, we have made a note of your request and you will soon hear from us.
Your company provide a cheapest scheme for the loss custumer but you have no scheme for permanent custumer.
For ex. Yearly dhamaal mix pack 1500/- for your lost custumer
Tata Sky Customer Care's response, Feb 11, 2018
Verified Support
Hi, we are requesting you to elaborate your concern to look into this better.

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