[Resolved] Tata Sky — Facts about Tata Sky
Please find below the letter written by me to Tata Sky Customer Care.
Let first let me share with you some hard facts.
DishTV subscriber base is 2.1 million versus Tata Sky subscriber base of 0.7 million. DishTV offers 170 channels (and increasing) versus Tata Sky 100 channels (and decreasing). Both charge same price Rs. 300.
I am subscriber of Tata Sky for over 5 months. I want to give you certain feedback regarding the service of Tata Sky experienced by me and several others :
1. Total number of channels continues to be woefully short of expectations. Infact Tata Sky is very choosy and more interested in removing certain channels. Many easily available channels like Zee Bouquet, B4U, Zoom, SUN Network etc. are not present in Tata Sky. You promised 150 channels & delivered only 100 channels ??
2. The packaging of channels is nothing more than a joke. There is simply no categorization of channels and the viewers will have a tough time choosing the right package. A better packaging in terms of Movie, Music, Sports, Regional etc. was expected.
3. Channels like Movie Central, Audio Channels are still not available. No niche channels for Tata Sky subscribers. No sense in paying premium for watching the same cable channels with ads.
4. No signals during rains. This fact should be clearly made known to the people before buying. Instead of spending money in useless advt., try educating people about your products & services in true earnest.
Because of the reasons above and others, people are shifting to DishTV. I too see no reason why I should stick to Tata Sky. Ultimately I will end up paying more for less in Tata Sky. I hope you got the point. THANKS.
Complaint marked as Resolved Aug 13, 2020
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