[Resolved] Dream11 Fantasy — not being able to register my bank account details for withdrawal. | |||
I have been using dream11 for over 2 years now and spent a lot of money in it but recently i won a contest and got all the money that i spent and more. But when i tried to register my bank account details for withdrawal, it says that i am from assam and i am not allowed to play dream11, but i am not from assam, i am from meghalaya and we are allowed to play dream11 here.. My pan details, email, phone number and bank account details all prove that i am from meghalaya but dream11 still claims that i am from assam.. I tried complaining via "helpdesk" also but i got no solution.. Was this information helpful? | |||
Jun 28, 2018 Complaint marked as Resolved Dream11 Fantasy customer support has been notified about the posted complaint. Verified Support May 27, 2018 Dream11 Fantasy Customer Care's response Hey, kindly write to us from https://bit.ly/2uWcLUY and we will get back to you.
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 6 Comments | |||
Comments
Sir my account is suspended plzz open this
I verify all docoment i.e pan card /account no. And i have no other pan card for new id
I am your regular custmor
Plz open my id [protected]@gmail.com
Mobile no. [protected]
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I verify all docoment i.e pan card /account no. And i have no other pan card for new id
I am your regular custmor
Plz open my id [protected]@gmail.com
Mobile no. [protected]
RohitSingla's reply, May 23, 2018
Sir my acount open plzz
Dream11 Fantasy Customer Care's response, May 27, 2018
Verified Support
Hey, kindly write to us from https://bit.ly/2GGwWYs and we will get back to you.
I added 212 amount in dream 11 wallet via debit card. My amount is debited in my bank account but not added in my dream 11 wallet. Please resolve my amount problem.
Dream11 Fantasy Customer Care's response, May 27, 2018
Verified Support
Hey, kindly write to us from https://bit.ly/2GWMA5B and we will get back to you.
I can't even see some player.. Joss buttler... Ben stokes.. Why?
I have joined contest between yor vs dur, , , , and my money rs.999 deducted from my account no. and contest not joined yet
Dream11 Fantasy Customer Care's response, May 27, 2018
Verified Support
Hey, kindly write to us from https://bit.ly/2GWMA5B and we will get back to you.
if you win an contest and they are saying you are from Assam, You can file an PIL Against Dream 11
Dream11 Fantasy Customer Care's response, May 27, 2018
Verified Support
Hey, currently, individuals residing in the Indian states of Assam, Odisha or Telangana are not allowed to participate in Cash Contests on Dream11 as the laws of these states do not allow people to participate in games of skill where participants are required to pay an entry fee.
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i played four contests for that match...
But didn't get back my refund...
So please refund it..