[Resolved]  Zoom Car — unable to unlock cycle

Address:Pune, Maharashtra, 411014

Hi.. I was unable to unlock my cycle.. Thn i tried second cycle in that also same problem i faced.. My payment was deducted for three times.. Because of this issue.. Also i was unable to end my trip.. My duration started but didn't used cycle.. Somehow i ended my trip.. Which i have not used.. So kindly refund my amount 3+3+6 rs total 12rs in my paytm account..
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Nov 12, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
Zoomcar Customer Care's response
Hello Tripti,

Greetings!

We are sorry for the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
Complaint comments 

Comments

Dear team,
Today I started trip with cycle number 3233817 but when I am trying to end the trip. It's not happening and still now the amount is deducting from my paytm wallet. I need my all amount refund to my paytm wallet. Otherwise I will share this to various social media. Please contact me on [protected] for any discussion.

Zoomcar Customer Care's response, Oct 13, 2018
Verified Support
Hello Jagmohan,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar

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