[Resolved] Cinepolis India — money not reverted back till now | |||||
Your refund of amount rs. 630 has been succesfully processed with reference number[protected]. Please reach out to your bank with ref. Number if the amount does not reflect in 7 business days. This is the message i received on 6th of november, and it is 10th november today, yet to receive the money back. Seriously, hard earned money is a joke to you people cinepolis. Was this information helpful? | |||||
Dec 14, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Nov 11, 2018 Cinepolis India Customer Care's response Hi Sandip, Thank you for reaching out to us. We would like to inform you that your amount of the unsuccessful transaction has been refunded and the same will reflect in your account within 5 to 7 working days. Furthermore, you can rebook your tickets and feel free to contact us in case you need any further assistance. Regards, Team Cinépolis | |||||
 2 Comments | |||||
Comments
Hi m arjun
I had booked tickets in royal meenakshi mall bengaluru on 1 November
They have charged me twice ie Rs 855 +855 =1710 but no tickets issued
I had booked thru cinepolis app from my credit card
So pls refund my amount back
I had booked tickets in royal meenakshi mall bengaluru on 1 November
They have charged me twice ie Rs 855 +855 =1710 but no tickets issued
I had booked thru cinepolis app from my credit card
So pls refund my amount back
Cinepolis India Customer Care's response, Nov 17, 2018
Verified Support
Dear Arjun,
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (53236) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (53236) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Booking was for ambala fun cinema.
booking date-9th Nov, 2018
movie date 10th Nov, 2018
payment REFERENCE-INB/[protected]
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (53140) in the subject line so that our team can assist you.
Regards,
Team Cinépolis