[Resolved] BookMyShow — amount deducted for failed transactions. | |||||
Transaction was successful, but ticket not booked and amount got debited from my account. Worst experience. Customer service is most worst, should hold the phone on for 1hour to contact them Further they sent a mail that the amount will be credited within 7 working days, but its already 13 days up still the amount has not been credited. They are fooling us by deducting our hard earned money by failed transactions and looting our money. This is not the fair way to earn money Below is the msg i recieved after the failed transaction. Your a/c xxxx2989 linked to card no ending with 1193 debited for rs 1, 275.04 on 27/10/2018 towards pos withdrawal. Avl bal is rs 1, 5xxxx2.39. If this transaction is not initiated by you, type suspect and send sms to 56161 as report o[censored]nauthorised transactions and to block further debit transactions in your accounts Was this information helpful? | |||||
Nov 13, 2018 Complaint marked as Resolved Finally recieved my debited amount, thanks team bookmyshow. Verified Support Nov 13, 2018 BookMyShow Customer Care's response Hi there, Please get in touch with us via [protected]@bookmyshow.com or LIVE Chats. We would be like to more on this. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
 2 Comments | |||||
Comments
Hi Team,
I was trying to book the movie tickets, twice both of the time not able to get the tickets, but the money has been deducted from my paytm wallet, Please proceed with refund the money
no of time tried booking: 2
no of times failed :2
no of time money deducted :2
Deducted money each time : 381
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I was trying to book the movie tickets, twice both of the time not able to get the tickets, but the money has been deducted from my paytm wallet, Please proceed with refund the money
no of time tried booking: 2
no of times failed :2
no of time money deducted :2
Deducted money each time : 381
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I was trying to book the movie tickets, twice both of the time not able to get the tickets, but the money has been deducted from my paytm wallet, Please proceed with refund the money
no of time tried booking: 2
no of times failed :2
no of time money deducted :2
deducted money each time:484.7
We truly regret the inconvenience caused to you during your recent transaction attempt with us. As the transactions failed, the tickets were not booked.
The amount debited from your Paytm wallet will get auto reversed to your wallet within 24-48 hours and if debited through bank account then it shall reflect within 5-7 working days.
Please get in touch with us via allears@bookmyshow.com or LIVE Chats. We would be like to more on this.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.