[Resolved] Razorpay — providing service to fraudulent merchants and cheated me for 6000 | |
Hi, I made a payment of 6000inr for calling device to magicjack.in and razorpay is payment provider for magicjack.in. I waited for 1 week to get the good to be delivered but, i haven't received. I failed complaint request to razor pay. They wasted 20 days of my time and now they are telling that merchant is not responding. They can't do anything about the fraud that took place through them. They r not proparly responding to my requests as well. Payment id : pay_cio2d2xrjb1hbd Was this information helpful? | |
Jun 24, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 14, 2019 Razorpay Customer Care's response Hey Anil, Thank you for your time on call. As conveyed, please follow the steps mentioned over the mail thread with reference number 474171 and do feel free to write back to us on the same for any further queries. We would be happy to assist:) Thanks & Regards, Team Razorpay | |
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Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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payment interface : razorpay.[protected]@hdfcbank
transaction ID :[protected]
Date : 08/05/2019
We checked and see that the transaction 100001822597814 is an unsuccessful payment and the refund for the same has been processed successfully. You can track the status of your refund here https://razorpay.com/support/#refund.
Thanks & Regards,
Team Razorpay