[Resolved] Axis Bank — salary a/c and demat account | |||
Hi, I started a job and the group opened salary A/C with Axis bank. Also along with salary A/C Demat account was opened without us consenting it but made us sign as opening a salary A/c. Now since last 3 years never used this Trading A/C but was charged 900/- every year and this year too charged. Now this is unfair business practise on that Sales guy who opened this clubbed A/c without letting us know. Also my A/c status has been changed from Salary to Savings A/C and because of Minimum Balance penalities my A/C is in Debit, as per RBI guidelines banks can stop providing the services rather than charging penalities in case of not maintaining balance. Have been visiting sector 32 chandigarh branch but sometimes get told to wait, sometimes to go to another branch to close my Dmat A/C, . I am stressed and harassed as have been spending my Time & Energy in this unwanted task. Do kindly help me in this regards by forcing bank to do the right thing which is refund my Charged amounts & compensate on stress & Agony. Was this information helpful? | |||
Jul 17, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 11, 2019 Axis Bank Customer Care's response Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank. | |||
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Now there is a lien marked on my FD Account, please remove lien on my Fixed Deposit Account as soon as possible.