Apollo Pharmacy — non-procurement of medicine | |||
Dear sir/madam, i am a regular customer with ur indirapuram branch. My wife 78years old is getting treatment from dr rml hospital for depression and loss of memory's. As per prescription i requested for 6 medicines for 30 days but i got only 4 and the remaining 2medicines 1) tab zingpride 200 mg and 2) bilogin cap i was told to get it from somewhere else. Though the staff is quite cooperative even then it sounds very unethical. Being a regular customer it is the moral responsibility of the company to arrange/procure all kinds of medicine to the customer. By not providing medicine is to be considered denial of service which is an offence. Pl ensure i keep on getting all kinds of medicine from this branch. One week before i also reported this issue but there is no feedback. Was this information helpful? | |||
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Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jul 31, 2019 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0719-53 in your mail to enable us to address your concern on priority.
Verified Support Aug 20, 2019 Apollo Pharmacy Customer Care's response The reference complaint person is not responded - https://www.consumercomplaints.in/apollo-pharmacy-non-procurement-of-medicine-c2409598 Please provide me your details, we take action against the people involved.
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 1 Comment | |||
Comments
My order no #[protected] huggies refund kiya tha 285 10july but avitak refund account pe nehi mila..
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Reply
Pinak22's reply, Jul 31, 2019
Maie huggies liya ushka refund 10 July hua but bank pe nehi mila avitak.. Order no # 000888888
Apollo Pharmacy Customer Care's response, Aug 2, 2019
Verified Support
Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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