[Resolved] Eureka Forbes — faulty water purifier not operation. | |||
I would like to inform you that never buy any eureka forbes product. As during the time of sales they assure you that their service resoultion time is 48 hours. Hoevere it takes more than 14 days for any resolution. It has been more than 14 days that our water purifier is not operational. We had registered the complaint on 23rd july 2019. Till date (7th august 2019) their service agent has not visited the property. If you would call their helpline they would just inform you that issue is under process. Pathetic service. Was this information helpful? | |||
Sep 12, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 07, 2019 Eureka Forbes Customer Care's response Dear Shiva, I'll surely have my team contact you soon for further assistance. Request you to share your registered contact number/customer ID here so that my team can connect with you. Regards, Anita Verified Support Aug 08, 2019 Eureka Forbes Customer Care's response Dear Shiva, I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern. Regards, Anita Verified Support Aug 09, 2019 Eureka Forbes Customer Care's response Dear Shiva, As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Request you to send in your registered contact number or customer ID. I will have my representative connect with you for further help.
Regards,
Priya
I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.
Regards,
Priya
As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.
Regards,
Priya